After more than 30 years in the business continuity industry, I’ve noticed that most newcomers are looking for practical instruction.

When you start a new job in this field, the terms, guidelines, and different strategies are often overwhelming.

We have a lot of different educational resources at DRJ, but I reached out to Phil Lambert, the head of Lambert Learning Institute, to help us fill this gap. Lambert is a longtime speaker at DRJ events who has shown himself to be a leader in online education and a master at taking any topic and relating it well to every single person in the audience.

“Many are unprepared to do the hands-on work of getting a BC program going,” said Lambert. “As a result, their companies remain unprotected and they get discouraged. I think that’s one reason for such high turnover rates in business continuity.”

In response to this situation, DRJ and Lambert Learning Institute created a new educational venture called DRJ Academy to provide BC practitioners with online training that will actually equip them to do their jobs.

The BC Primer Course is a self-paced online course taught by Lambert and featuring nine chapters, 32 sessions, and more than eight hours of learning content.

The course provides an entry-level introduction to the basics of business continuity and guides learners through a six-month, step-by-step BC program implementation process.

The course is oriented toward people new to BC and is intended for anyone responsible for creating or restoring a business continuity program.

Unlike traditional BC training, the BC Primer Course teaches students exactly what they need to do to get a program going and helps them do it by providing all the necessary materials and artifacts.

I recently asked Lambert which aspects of the course he thinks will be most valuable to new practitioners.

He mentioned his philosophy of the Rapid Continuity Program and also the course’s focus on core BC methodologies.

Here is partial list of the critical BC methodologies covered in the course:

  • Introduction to BC. What BC is, why it matters, what a good program contains.
  • The “Fab 4” of BC: Business continuity, IT/disaster recovery, crisis management, and vendor continuity.
  • The principles of response: E.g.: “The longer the interruption, the greater the impact”  and “Preparedness reduces negative impacts and speeds recovery.”
  • The areas of potential impact: People, facilities, finances, reputation, technology, third-party vendors.
  • The four phases of incident response.
  • The pillars of resiliency. People who are knowledgeable, trained, and ready. Documentation that is simple, accurate, and viable. Resources that are accessible, functional, and adequate.
  • Three types of BC plans (and how to develop them): The Initial Response Guide, which is used in the first two to four hours; the Regular BC Plan, which has detailed instructions on how to respond, restore, and recover each business unit; and the Disaster Timeline, which breaks down what should be done before, during, and after a disaster.
  • Understanding the organizational landscape. The BC program must be aligned with the culture of the organization or it won’t be accepted.

DRJ is pleased to team up with Lambert Learning Institute in creating DRJ Academy and offering this new course. We think it will provide significant value to new practitioners and anyone tasked with setting up or restoring a business continuity program.

For more on the DRJ Academy BC Primer Course, including pricing and enrollment, click here.


Bob Arnold

Bob Arnold, MBCI (hon.), is the president of Disaster Recovery Journal.

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