Embracing Technology: How Artificial Intelligence Helps Crisis Management Teams Make Better Decisions

In my 20 years in the business continuity industry, I’ve always had a thing for technology and how it could permeate our practice for great outcomes. I have had my team develop a business continuity management software to automate BCM programs. Yet, I have always valued the human aspect of BCM. One of my favorite activities is tabletop exercises. There’s nothing like a good make-believe scenario to test an organization’s level of crisis management readiness. When I first started facilitating tabletop exercises, I used overheads and old newspaper clippings. Then, we started developing internally news clips and unveiling them according…