Getting Organized Around Operational Resilience

Senior leadership is incorporating operational resilience discussions and assessments into their core business conversations with the board and across the C-suite. The discipline of operational resilience is maturing rapidly and is a multidisciplinary effort. The first step for an organization is to understand the scope of operational resilience and then determine who needs to be involved. Enabling Your Business to Deliver Its Market Promise The starting point on the operational resilience journey is to identify and understand its critical business services – those key services delivered to the market and the critical internal operations which cannot fail in order to…