Risks That Don’t Blink on a Dashboard In boardrooms and crisis management meetings, conversations about artificial intelligence (AI) often revolve around efficiency, automation, and optimization. AI promises to streamline logistics, elevate customer experiences, and improve operational throughput. However, in the pursuit of technological excellence, organizations may be walking past a growing hazard – human-tech friction and emerging threats that remain invisible until it’s too late. Business continuity management (BCM) professionals are increasingly responsible not just for systems recovery, but for detecting early warning signs of disruption that blend human behavior with technological failures. In this article, we explore the underreported,…
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