Just about every crisis manager knows the legal and reputational risk after a crisis is often much greater than during the crisis. Those risks persist through the recovery phase and deep into the weeks and months long after the event which triggered the crisis has faded from the headlines. At the same time, just about every crisis manager also knows a crisis is frequently judged more by how the organization responded rather than the event itself. That response typically relies heavily on legal and communication counsel, and how the organization navigates through often conflicting advice. It’s certainly no secret lawyers…
The SMB Guide to Creating a Crisis Management Plan
If 2020 taught businesses one integral lesson, it would be to have a crisis management plan available. COVID-19 left many...
READ MORE >
Crisis Management in Unstable Times
As everyone who has ever stubbed their toe knows, the world can be a dangerous place. Business is not immune...
READ MORE >
No Easy Answers – Hurricane Preparedness and COVID-19
As the impacts of Tropical Storm Isaias dissipate over the east coast— we must face the unappealing reality this hurricane...
READ MORE >
Daily Crisis Management Tips For Your Team To Know
Nothing develops smoothly. Crises bring new opportunities, but many companies do not survive and give up. It all breaks out...
READ MORE >