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With a recession looming, climate change, and political strife ever present, more and more organizations are looking to an uncertain future. One way to help mitigate this uncertainty is to build a lasting business continuity program. But how exactly do we do this? Vanessa talks with business continuity expert Shane Mathew about key steps to take when building a program that will last. Shane Mathew has years of experience working in public health building emergency response plans and is currently the head of enterprise resilience for Zoom.

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Three things to consider when building a lasting business continuity program:

  • Don’t just jump in. Develop a transformational statement of where the business currently stands and where they would like to be in the future. Look at the culture and big picture of an organization and make sure your business continuity program matches that culture. 
  • Make sure your purpose is in alignment with what they want. What they say is not always what they want. For example, they may say they want a business resilience plan, when in fact, they want a compliance program. 
  • Scope and order. Scope needs to be clearly defined in terms of what comes first and what comes afterwards. Prioritize your timeline and then you’ll know where and how to proceed. 

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Vanessa Mathews, host

Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe’s Companies, Gulfstream Aerospace, and the Department of Homeland Security.

Jon Seals, producer

Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting.

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