The COVID-19 pandemic was not a “black swan” (catastrophic event that came out of the blue and no one saw coming), it was a “gray rhino” which had long been predicted but leadership everywhere overlooked. As we move forward from the pandemic to new challenges, how do we better ensure we have our eyes open so the next crisis doesn’t hit us unaware? What is a gray rhino? A gray rhino is a highly probable event with a great deal of impact which is dismissed or overlooked, perhaps because we’re not taking it seriously enough. The term was coined by…