Serious preparation is required to successfully manage in a crisis. Being prepared requires two things from each and every responder: Be in a constant state of readiness. Since you won’t know the precise nature of the crisis in advance (timing, location, or specifics required at the time), people who may be managing a crisis must always be in a constant state of readiness, as near to instantaneous as possible. Think in terms of “instant-on.” Have a wide range of contingencies at your disposal so you will be prepared for many possibilities. And in some cases, despite prior training, plans, experience,…
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