Operational Resilience: At Its Core, It’s ‘Business Continuity Done Right’

As part of a global company that helps organizations prepare for disruption, we get the unique opportunity to hear about hundreds of approaches and perspectives on getting readiness “right.” Naturally, we are spending a lot of time talking about COVID-19 lessons learned and preparing in case the situation escalates even further. We are also spending a lot of time discussing operational resilience. If you’re in the financial services industry (especially in the UK), this is a term you’re getting more and more familiar with given the multitude of regulatory and private sector perspectives being shared. However, as we’ll discuss in…