Staffing the Crisis Management Team
No factor is more important in determining the success or failure of a crisis management (CM) program than the people chosen to implement it. The consequences of having a poorly staffed and led CM team in charge during a crisis can be severe. They include sluggish, paralyzed, and poor decision-making and the resulting negative effects… Continue reading Staffing the Crisis Management Team
The State of Business Continuity Preparedness 2021
Forrester Research and Disaster Recovery Journal have partnered to field a number of market studies on business continuity (BC) and disaster recovery (DR) trends in order to gather data for company comparison and benchmarking, to guide research, and for the publication of best practices and recommendations. This study, which focuses on BC maturity and preparedness,… Continue reading The State of Business Continuity Preparedness 2021
The Newest Tool in the Risk Assessment Toolbox: The National Risk Index
A key feature of a business continuity plan is a risk assessment. This determines the external risks to your business and usually includes natural disasters, civil unrest, public health, and cyber threats. When assessing the risks facing a client, I start by Googling “natural threats to (insert city/state)” and perusing through various results until I… Continue reading The Newest Tool in the Risk Assessment Toolbox: The National Risk Index
Employee Well-Being During a Crisis is Your Greatest Asset
If the COVID-19 pandemic has demonstrated anything, it is we are all vulnerable to stress. Yet with every crisis, we plan for recovery of facilities, technology, and supplies. The focus seems to be on everything but employees, especially those who appear to be “unaffected.” Reliance on existing staff to cover for employees directly affected by… Continue reading Employee Well-Being During a Crisis is Your Greatest Asset
An Elusive Holy Grail
Rethinking ROI and the Value of Business Resilience Programs It’s Monday morning and you need to convince new members of the executive leadership team your business resilience program is worth their support. What will you say? What points will you use to actually demonstrate your program’s worth? What evidence do you have to back up… Continue reading An Elusive Holy Grail
2021 Predictions: Operational Resilience Takes Center Stage
Breaking Down Barriers Between Risk and Business Continuity What a year! Simply put, the global shocks of 2020 were unmatched by any time in recent history. Not only did the COVID-19 pandemic reach a scale and longevity which rippled through the way organizations operate, communicate, and safeguard against future disruptions, we simultaneously experienced civil unrest,… Continue reading 2021 Predictions: Operational Resilience Takes Center Stage
Use DR Data Protection Pillars to Build a Next-gen DR Strategy
Anyone responsible for disaster recovery (DR) inevitably cares about data protection. To achieve even the most basic DR objectives, organizations must put the correct data protection technologies in place. The technology selection task becomes increasingly difficult considering the multitude of data protection technologies currently available. Organizations must understand, prioritize, and choose from among these technologies… Continue reading Use DR Data Protection Pillars to Build a Next-gen DR Strategy
A Trauma-Sensitive Response to Crisis Management
A crisis is a time to react and let your training kick in. There is little opportunity to ponder who the audiences are and how best to reach them. Emotions run high, and many decisions have to be made quickly and without complete information. This is why it’s critical to have a comprehensive communications plan… Continue reading A Trauma-Sensitive Response to Crisis Management
DRJ and Lambert Learning Debut Entry-Level BC Course with a Focus on Action
After more than 30 years in the business continuity industry, I’ve noticed that most newcomers are looking for practical instruction. When you start a new job in this field, the terms, guidelines, and different strategies are often overwhelming. We have a lot of different educational resources at DRJ, but I reached out to Phil Lambert,… Continue reading DRJ and Lambert Learning Debut Entry-Level BC Course with a Focus on Action
Re-entering the Workplace After COVID-19
A continuity plan refers to a plan of action meant to maintain business functions during a major event or disruption. During a disruptive event like the COVID-19 pandemic, creating a continuity plan will help ensure precautions are in place for workplace safety and employee health. A continuity plan helps employees understand the expectations and limitations… Continue reading Re-entering the Workplace After COVID-19
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