Data protection, IT disaster recovery, and business continuity are not solely about processes, but also about an aspect often overlooked – people. As many processes become automated and with many organizations allowing – or requiring – employees to work remotely, the impact of humans in our day-to-day lives can get lost. Automating especially error-prone human activities can improve efficiency and accuracy, but there are many things we cannot solve with automation; people are and will continue to be a critical part of the equation. There are multiple stakeholders to consider. While senior management and board members are not involved in…