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Episode 78: Sound Practices for Leadership

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In this bonus episode of the podcast, Vanessa sits down with Margaret Millett of Uber Technologies, Inc. Margaret is a global resilience senior manager with more than 25 years of experience leading business continuity programs. She is interested in helping interns and newcomers fill their toolkits to become future leaders in the business continuity industry. Key points include:

  • When talking about partnerships between departments, Margaret said, “If you are not a people person in this profession, you are going to have a challenge. It’s all about who has the data? Who can you work with to make the program successful? There are so many components to running a business continuity program, and so many people that you need to work with in the organization.”
  • Margaret is a big proponent of volunteering. Within your organization, volunteering will help get your name out there and form partnerships with your program. Volunteering with local planning groups like ACP, or speaking at global conferences like DRJ, can help propel your career and spread your network far beyond your organization.
  • The pandemic has also helped Margaret lead her staff to become “more human.” She has encouraged staff members to take time off, hold Zoom Happy Hours, and talk about things other than the company’s latest objectives.


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Margaret Millett, guest

Margaret Millett is a global resilience senior manager at Uber Technologies, Inc. She has extensive global experience developing and leading high-performance enterprise risk management solutions, mitigation and recovery strategies, crisis management, pandemic planning, and business continuity management programs. Her range of experience includes diverse countries and cultures, across financial and e-commerce sectors. Millett has a Master of Science degree in business continuity management and several industry certifications. She is a frequent speaker at international conferences and have written industry publications.


Vanessa Mathews, host

Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience.  Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe’s Companies, Gulfstream Aerospace, and the Department of Homeland Security.

Jon Seals, producer

Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting.

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