A pandemic is a very particular and very terrible type of crisis. Unlike other crises such as earthquakes or cyberattacks which impact the bank’s infrastructure, pandemics directly impact its people – employees, vendors, suppliers – who might be unable to perform their jobs. Further, customers cannot do business in usual ways. Unlike other crises such as technological breakdowns or security threats to which there is a reasonable expectation of resolution within a certain time frame, a pandemic’s duration can be prolonged. Its severity can be brutal. Planning for a pandemic should start long before the pandemic is on the horizon.…
The Next Chapter for Business: Navigating the Return to Work
The COVID pandemic has been running wild for exactly one year—but fortunately it seems to have run its course. At...
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An Elusive Holy Grail
Rethinking ROI and the Value of Business Resilience Programs It’s Monday morning and you need to convince new members of...
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Re-entering the Workplace After COVID-19
A continuity plan refers to a plan of action meant to maintain business functions during a major event or disruption....
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In Business Continuity, One Size Planning Does Not Fit All
A prevailing myth about business continuity planning is that you can develop a plan for one company and then easily...
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