Crisis Management

Retail Industry Challenges – Staffing, Employee Burnout, Customer Behavior, and Community Engagement

May 7, 2023

https://youtu.be/fENmonjDge8 Episode 151: Retail Industry Challenges – Staffing, Employee Burnout, Customer Behavior, and Community Engagement Today we’re joined by Vernetta Purcell-Morrow, the director of human resources for the Mecklenburg County Alcoholic Beverage Control (ABC) Board. In this episode, Vernetta shares her experience with supporting community engagement programs as a company, and the unique challenges that came with being an essential retail business during the pandemic, staffing shortages, and more. This episode is brought to you by OnSolve, the leading platform for crisis event management. Download the 2023 OnSolve Global Risk Impact Report at https://OnSolve.com/GRI.   Some of the key takeaways include: …
What You Don’t Know About Paging
Technology pundits have long predicted the demise of pagers. And yet, many first responders and hospitals in the U.S. continue...
READ MORE >
Why Winter Preparedness Is More Important Than Ever
Nine months after Winter Storm Uri wreaked havoc across the Southern and Midwestern United States, businesses and people are still...
READ MORE >
Building Resilience: Why Now Is the Time to Invest in Natural Hazard Risk Management
With extreme weather events growing in frequency around the world, there are many ways organizations can do more to protect...
READ MORE >
How to Balance Legal and Communication Advice in A Crisis, and Why It’s Important
Just about every crisis manager knows the legal and reputational risk after a crisis is often much greater than during...
READ MORE >