No factor is more important in determining the success or failure of a crisis management (CM) program than the people chosen to implement it. The consequences of having a poorly staffed and led CM team in charge during a crisis can be severe. They include sluggish, paralyzed, and poor decision-making and the resulting negative effects on the organization’s safety, property, recovery, and reputation. In this article, we’ll look at the following aspects of putting together a crisis management team: the uniquely stressful environment of working on a crisis team characteristics which make people good in a crisis and how to…
How to Balance Legal and Communication Advice in A Crisis, and Why It’s Important
Just about every crisis manager knows the legal and reputational risk after a crisis is often much greater than during...
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Employee Well-Being During a Crisis is Your Greatest Asset
If the COVID-19 pandemic has demonstrated anything, it is we are all vulnerable to stress. Yet with every crisis, we...
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Developing the Crisis Management Plan
A crisis management program and plan are not things a company can buy off the shelf. Every organization is different...
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Telecommunications During Crisis: New Models for Rising to the Challenge
Disasters cause thousands of deaths and billions of dollars in damage worldwide each year, according to Statistica.com. In the aftermath...
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