No factor is more important in determining the success or failure of a crisis management (CM) program than the people chosen to implement it. The consequences of having a poorly staffed and led CM team in charge during a crisis can be severe. They include sluggish, paralyzed, and poor decision-making and the resulting negative effects on the organization’s safety, property, recovery, and reputation. In this article, we’ll look at the following aspects of putting together a crisis management team: the uniquely stressful environment of working on a crisis team characteristics which make people good in a crisis and how to…
Social Media as a Single Point of Failure
Over the past two decades, social media has changed the very foundation of our lives. It has become the primary...
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Career Spotlight: Jill Caputi
Tell us about yourself – your name, company, title, and responsibilities? Jill Caputi. I am currently a crisis management analyst...
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Effective Communication Skills to Increase Your Influence & Persuasion
Subscribe to the Business Resilience DECODED podcast – from DRJ and Asfalis Advisors – on your favorite podcast app. New...
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Leadership Series: Communication is King
EDITOR’S NOTE: This is the third in a series of business continuity-related leadership articles from Nita Kohli, exclusively on www.drj.com. Previous articles:...
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