The way you structure and staff your crisis management team (CMT) is the make-or-break factor in terms of how well your organization does at setting up a CM program and steering the organization through an emergency. In this article we’ll look at the best way to structure the CMT. The Roles of the CM Team The crisis management team has two roles. It helps the organization develop the crisis management plan and it navigates the organization through emergencies. In responding to a crisis, the team collects and swiftly analyzes information then makes decisions, takes actions, and coordinates the responses of…
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