The Advancement of Social Media

"Obscurity of the situation is the rule. Seldom will one have exact information of the enemy… However to wait in tense situations for information is seldom a token of strong leadership." -- Generals Warner von Fritsch and Ludwig Beck, Troop Leadership 1933 That quote captures what is the million dollar challenge for managers, continuity personnel, and emergency response authorities. How do you collect critical information in emergency situations? You know something has happened but not sure what. The phone is ringing off the hook. The news stories are buzzing a million words a minute. You know you can’t wait for…