Developing a good disaster recovery strategy is essential for both enterprises and the data centers which serve them. A widely acknowledged benefit of using third-party data centers is their investment in backup UPS power systems and generators. However, with the ultimate goal of helping customers avoid downtime, data center operators have also developed robust operational playbooks for handling natural disasters. A closer examination of those strategies can provide useful lessons for enterprises as well. It’s important to note the many different kinds of natural disasters to which data centers can be and have been exposed. These can range from earthquakes…
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How the Costliest Derecho in History Redefined IT Resilience, Customer Care and Community Service
When IT is inextricably tied to so many necessary parts of life – whether it’s business, communication, education, entertainment, or...
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How IT Leaders Can Prepare for the Next Collaboration App Outage
Application outages have increasingly become a regular part of doing business. Earlier this month, tens of millions of workers experienced...
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cloud outage recovery best practices
Anatomy of a Recovery: What We Learned from a Real-World Cloud Outage
The Incident: When Cloud Promises Fall Short The incident began during a routine weekend maintenance window. Our team was coordinating...
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How Data Centers Help Embattled Enterprises in the Fight Against Ransomware
The recent Colonial Pipeline ransomware disruption highlights the fact that it’s not likely a question of “if” your organization will...
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