Often it can be challenging to know what to say. This includes both the good times and the not-so-good times. Communication is one of the trickier aspects of being human. You’d think that after so many instances of watching, hearing and reading about others messing things up, that we’d have it all figured out by now. Nope, not really. At it’s most basic it should be straight-forward: say, write, speak what you mean. Don’t talk in circles. Be upfront and honest when mistakes are made. Don’t try to ignore the question and change the topic. When you do this -…