Recently, I had the opportunity to sit down with Austin Cruz to hear about his short but already eventful career and understand the sparks that have ignited this young professional on a path that’s just getting started. Austin was born and raised near Houston, Texas. His journey began in emergency response with the local fire department when he was just 17 years old and still in high school. With a long-term goal of becoming a fire chief, the rigors of firefighting training while simultaneously completing high school – always carrying a radio, and fervently serving his community – was undoubtedly…
The Three Elements of a Resilient Post-Pandemic Recovery
In the post-pandemic era, knowledge is a driver of a more cohesive work environment as we face the post-pandemic recovery....
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The 7 Deadly Sins of Exercises
Subscribe to the Business Resilience DECODED podcast – from DRJ and Asfalis Advisors – on your favorite podcast app. New...
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Writing the Crisis Management Plan Document
The heart of any crisis management program is the crisis management plan document. This document pins down in writing the...
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Southwest Airlines Holiday Meltdown
Remember the ‘SWAlamo’ Well, that happened. We witnessed the complete failure of an airline’s processes at the whims of a...
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