The State of Crisis Communication & Risk Management

Forrester Research and the Disaster Recovery Journal have partnered to field a number of market studies in business continuity (BC) and disaster recovery (DR) in order to gather data for company comparison and benchmarking, to guide research, and for the publication of best practices and recommendations for the industry. This is the seventh annual joint survey. This year’s study focused on the role of crisis communication in business continuity and the relationship of business continuity to risk management. We also fielded many of the same questions in 2009. That first study provided us with a baseline for the interplay of…