They Called Me ‘The Queen of Doom’

What a ridiculous title – “The Queen of Doom.” But that was my unofficial designation when I worked for the largest insurance broker in the world some 20 odd years ago. My peers and direct reports gave it to me. I realize it must have seemed that way to them at the time. Then 9/11 occurred. My former boss died in that disaster. Our company lost 300 employees that day. I was teaching a business continuity class at our remote office in Detroit when a hysterical woman pulled me from the class to go to the breakroom television. The whole…