During World War II, the United States was blessed with many superb leaders who were often quoted. Possibly the most heralded was U.S. Army General George S. Patton. “Prepare for the unknown by studying how others in the past have coped with the unforeseeable and unpredictable,” he said. “In preparing for battle, I have found that plans are useless but planning is indispensable.” What was once the sole province of military planners and operators, planning for adversity and crisis has now become a regulated and graded process in the civilian business environment. Within the wider world of business continuity (BC)…