Sabrina Gaines’ job description, like many in the field, requires her to wear multiple “hats.” Gaines is a business continuity specialist for a $21 billion dollar financial institution. She has worked in her current position for almost two years. Along with her supervisor, Gaines handles incident response and problem management, completes disaster recovery testing and annual business impact analysis and risk assessment, develops business continuity strategies and leads tests, trainings, and exercises across the institution. She is also a member of her company’s change advisory board. In March 2020, Gaines received her Associate Business Continuity Professional certification and plans to…
Behind the Scenes of a Human Resources Case Study for a Retail Organization
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On March 11, 2020, the World Health Organization declared COVID-19 a global pandemic, and companies across Iowa activated crisis management...
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