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Continuity Plans Can You Actually Use Them?

At this time of year, many of us are scrambling to get plans exercised to meet a calendar year commitment or deadline, so I’d like to explore the issue of

Beware of Artificial Readiness

Everyone loves good news and hates the bad. Hearing “yes” is great, hearing “no” is not so great. Desiring to hear “you will be getting all you asked” is human

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