During and in the immediate aftermath of a crisis, the sooner leaders can access essential information, the sooner an appropriate response can be enacted. Knowledge is often the key to
Where AI Belongs in Incident Management and Where It Does Not
Smarter Incidents: A Practitioner’s Guide to What AI Should Own and What You Should Not Give Up If you are running incident response at any meaningful scale, you already know
Where Safety Programs Break Down, and What It Costs Operations
Each June, National Safety Month puts workplace injury prevention back in focus for leaders across industries. What the campaigns tend to surface, and what typically gets less attention afterward, is
Tomorrow’s Biggest Crisis May Start with Information, Not Disaster
Crisis management has never been static. Every major threat has redrawn it. Natural disasters built modern emergency preparedness, operational disruptions produced business continuity, and cyber threats redefined what resilience means.
Healthcare Continuity: The Missing Link in Hurricane Recovery Planning
Most people assume disaster medical response is about the dramatic cases. The injuries sustained during the storm itself. The chainsaw accidents which happen in the first days of debris removal.
Why Emergency Management’s AI Adoption Needs Equity Auditing Requirements
Members of the Roseburg VA Health Care System's Voluntary Services program gather to show their support for the front line providers here, Roseburg, Oregon, May 15, 2020. During normal operations, volunteers and the Voluntary Services program are vital to ensuring Veterans receive the highest quality care at the Roseburg VA. Staff with RVAHCS have been planning and responding to COVID-19 since at least March 6. RVAHCS, which includes five facilities, serves some 26,000 Veterans across five Southern Oregon counties and Del Norte County in Northern California. (Official RVAHCS Photo by T. T. Parish/Released)
Consider a county EMS agency that deploys an AI-optimized resource positioning system. The system is trained on five years of computer-aided dispatch data, and its objective is to minimize average
Crisis Leadership in High-Pressure Environments
When a crisis hits, organizations rarely fail because of the crisis alone. They fail because leadership breaks under pressure. Most organizations prepare for operational disruptions, like system failures, supply chain
The Road Out: Transportation as a Social Determinant of Disaster Survival
Most emergency plans assume people can leave. They assume access to a vehicle, the physical capacity to operate it, the financial resources to fuel it, and the awareness to know
Ending the Cycle of Failure
Every major disaster produces two predictable outcomes. First, we mobilize enormous resources, money, people, and logistics under extreme pressure. Second, once the immediate crisis fades, we fail to learn systematically
The Forgotten Small Things
A few weeks ago, I received an interesting email from an old friend. He had received an emergency notification email about a threat to his prior place of work. They
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