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Importance of the ‘Unknown Knowns’

In September 2008, I was seated in the back of a hot, noisy Chinook helicopter flying into Helmand Province in Afghanistan. I was to take over as head of planning

Stop Treating Edge IT Like a Second-Class Citizen

Our world has become more distributed and data-centric than ever before. That is transforming how IT organizations manage application delivery and performance for the ever-increasing number of users who work

Don’t Let Your Company Become A Statistic

Businesses rely heavily on technology, and technology disruption for a few days or even a few hours can result in significant financial loss. According to an ITIC survey, over 95

Thanks For Your Help

I know you! Not personally, of course, but take my word for it. You don’t know me but I know you, and you’d be surprised (shocked, really) by just how

In Search of ‘Constructive-Discomfort’

As business continuity practitioners, we should maintain an attitude of “constructive-discomfort.” This mindset should influence our view of our role in the organization, our interaction with supported teammates and staff,

The Zika Virus

A few weeks ago, the Zika virus made the news, but it was largely overshadowed with other issues. But now, the Zika virus is front and center. Initially thought to

What’s in a Name?

Business continuity, business resumption, contingency planning, disaster recovery, continuity of operations – why so many terms? Is there any difference? Does it really matter? Are they interchangeable? If not, which

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