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The Evolution of Vendor Management

Thirty years ago, as a new business continuity coordinator, I discovered that preventing bad things from happening was not always possible. Not only was it not possible from a financial

Avoiding a Supply Chain Disaster: What You Need to Know

This blog post first appeared on Sungard Availability Services’ website.

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When it comes to avoiding the potential profit losses and pitfalls associated with natural disasters, power outages, cyberattacks, or other unforeseen disturbances, you cannot afford to be ill-prepared.

According to a Censuswide survey of 500 C-Suite respondents in U.S. companies with 500+ employees, 78% feel their customers are more likely to seek out a new supplier if they experience IT downtime, while nearly 79% believe a data breach will bring about the same result.

And it doesn’t stop there.

Part of being prepared also means making sure that companies within your supply chain are taking the same measures. Per the survey, 81% of respondents agree that their customers will turn to a new supplier if part of their supply chain suffers operational downtime.

Companies are only as strong as their weakest link. So it makes sense that over 80% of respondents expect their customers to look to a new supplier if they don’t have a disaster recovery (DR) plan in place.

It’s your responsibility to check that these organizations have DR and business continuity plans in place, that those plans are tested regularly and that they’ve been properly communicated to their employees.

You might be ready for a disruption, but if members of your supply chain can’t say the same, your DR plan will be as effective as a bunch of chickens running around with their heads cut off.

 

Gallagher-Kaiser Partners with Otava for Data Protection Services that Meet Automotive Industry Action Group’s New Third Party Information Security Requirements

ANN ARBOR, Mich. – Otava, a global leader in secure cloud services for enterprise and channel partners, announced today that it was selected by Gallagher-Kaiser (GK), a supplier of paint finishing systems, commercial HVAC and mechanical automotive systems, to provide data protection services essential to working with members of the automotive industry. 

Recently, Gallagher-Kaiser was recognized by General Motors (GM) as a 2018 Supplier of the Year, for the sixth time. Fast, targeted data continuity and restoration were essential to helping GK’s engineers manage dozens of large-scale projects concurrently without interruption.

AIAG, which publishes global standards to support harmonized business practices for automakers, recently issued its first security and general computing controls guidelines to standardize Cyber Security Third Party Information Security Requirements (TPISR) for suppliers who wish to serve original equipment manufacturers like GM, Mercedes, Chrysler, Ford and BMW.

"Beyond meeting TPISR standards, one of my top priorities was finding a partner that was close enough to call upon when needed, yet operating on a different power grid from our primary operations to mitigate outage risk," said Rick Bertoncin, head of technology and security at Gallagher-Kaiser. "Otava was able to meet this criteria with an exceptionally collaborative development process, allowing our network engineers to articulate our requirements so they could help us find the right solution."

The new AIAG standards include recommendations from the National Institute of Standards and Technology (NIST) specific to compliance. With its proven record of passing compliance audits with 100 percent success, Otava was a natural fit for Gallagher-Kaiser to meet TPISR standards for security and availability.

"Gallagher-Kaiser needed a data protection solution that would reliably perform, recover fast and pinpoint recovered work from any of its projects within a quarter of an hour’s window of time after an outage," said Brad Cheedle, CEO of Otava. "We met all of these requirements and as a result, the engineers now have off-site backup and can access their work remotely, find recovered work without hunting for a needle in a haystack, and can do so without negatively impacting performance for regular system users."

Otava’s Cloud Backup, Data Protection as a Service (DPaaS) and Data Recovery as a Service (DRaaS) offerings deliver enterprise-grade solutions that simplify the complexity associated with planning, building and maintaining secondary and tertiary sites. A full portfolio of backup and recovery solutions delivers customizable solutions to meet every partner’s unique data protection needs.

"I sleep better at night knowing that if our building is struck by lightning and we go off the grid, we have coverage beyond the life of any battery backup or generator," said Bertoncin. "The team is no longer dependent on a single location to serve our customers, and they have confidence that our data is safe."

About Otava
Otava provides secure, compliant hybrid cloud solutions for service providers, channel partners and enterprise clients. By actively aggregating best-of-breed cloud companies and investing in people, tools, and processes, Otava’s global footprint continues to expand. The company provides its customers with a clear path to transformation through its highly effective solutions and broad portfolio of hybrid cloud, data protection, disaster recover, security and colocation services, all championed by its exceptional support team. Learn more at www.otava.com.

About Gallagher-Kaiser
Gallagher-Kaiser Corporation. Founded in 1952, Gallagher-Kaiser Corporation (GK) is a privately owned, Michigan based turn-key supplier of paint finishing systems, commercial HVAC and mechanical automotive systems. GK has grown to become the world’s top paint finishing supplier. Universal Piping Industries (UPI) is a wholly owned subsidiary of Gallagher-Kaiser. More information on GK and its subsidiary can be found at www.gkcorp.com.

SwiftStack Launches ‘Works with SwiftStack’ and Technology Partner Programs to Simplify Cloud Storage Deployments

SAN FRANCISCO – SwiftStack, the leader in multi-cloud data storage and management, today announced its new Technology Partner Program and the “Works with SwiftStack” designation, which provide customers with the confidence that validated integrations have passed specific testing to ensure optimal compatibility with the company’s object-based cloud storage solution.

SwiftStack’s widely used storage and multi-cloud data management software integrates easily with modern applications that use Amazon’s S3 API or the open-standard Swift API. Thousands of custom and commercial software applications have been written or modernized to leverage these APIs and experience the flexibility, scalability, and simplicity of cloud storage—both in public cloud platforms like Amazon S3 and Google Cloud Storage as well as SwiftStack’s private and multi-cloud storage.

While documentation of these APIs is widely available, many software developers prefer to validate their implementations to ensure optimal functionality and user experience. The SwiftStack Technology Partner Program and the “Works with SwiftStack” designation provide software developers and vendors a simple method to not only verify their software functionality with SwiftStack but to begin expanding a business relationship for the mutual benefit of the vendor, SwiftStack, and the end-users of the joint solution.

“InfiniteIO’s mission is to enable customers and technology partners to increase performance throughout the hybrid cloud and optimize storage capacity without disrupting existing IT operations,” said Kris Meier, Vice President of Product Management at InfiniteIO. “We are pleased that InfiniteIO has achieved the ‘Works with SwiftStack’ designation for our pre-validated solution, which customers can trust to deliver cloud economics and all-flash performance with zero changes to workflows.”

Benefits of joining the SwiftStack Technology Partner Program include the ability to expand customer reach by demonstrating integration with the industry’s leading multi-cloud storage and data management platform.  Partners who achieve validation with an easy-to-follow self-test plan will have access to a designated SwiftStack solutions engineer and the opportunity to publish joint solution information for prospective customers to understand the value of the joint offering.

Customers using SwiftStack with a “Works with SwiftStack” application can deploy a joint solution with increased confidence that functionality will work as expected and that the two vendors will work together to resolve any unexpected issues should they arise. Similarly, customers developing their own in-house applications can use the “Works with SwiftStack” program to ensure their own implementation is functionally correct.

“For organizations looking to leverage cloud storage, ensuring that their applications will work correctly in this environment can be an exhaustive, time-consuming situation that today’s busy IT departments simply can’t afford,” said Chris Nelson, Vice President of Solutions at SwiftStack. “While customers should always have the expectation that any application that works with Amazon’s popular S3 API or the open-standard OpenStack Swift API will also work with SwiftStack, our ‘Works with SwiftStack’ validation provides that extra measure of confidence because the functionality of these applications have been tested and vetted with SwiftStack beforehand.”

More than two dozen applications have already been validated as part of the “Works with SwiftStack” program with more expected to be added soon.  The full list of vetted partners is available at https://swiftstack.com/partners with specific solutions available at https://swiftstack.com/solutions.  Technology partners interested in joining the SwiftStack Technology Partner Program can find more information at https://swiftstack.com/tpp.

About SwiftStack
SwiftStack, founded in 2011 by some of the earliest pioneers in cloud computing, is a leading cloud storage provider for organizations that require universal access to petabytes of unstructured data in a single namespace. Its software is popular in industries like media and entertainment, global service providers, life sciences, and web-based business; and for functions like AI/ML, analytics, scientific research, active archive, and managing data across multiple clouds. SwiftStack is utilized by industry leaders including eBay, Pac-12 Networks, Verizon, and the HudsonAlpha Institute for Biotechnology. The company is headquartered in San Francisco and received B-series funding from OpenView Partners, Storm Ventures, UMC Capital, and Mayfield Fund. For more information visit www.swiftstack.com or follow the company on Twitter and LinkedIn.

SwiftStack Joins NVIDIA Partner Network

Autonomous Vehicles, Healthcare and Telecom Use Cases Span Large-scale Artificial Intelligence/Machine Learning Data Pipelines from Edge to Core to Cloud

SAN FRANCISCO – SwiftStack, the leader in multi-cloud data storage and management, today announced its participation in the NVIDIA Partner Network (NPN) program as a solution advisor for artificial intelligence and machine learning use cases. 

SwiftStack offers a storage solution leveraging NVIDIA DGX-1 systems and the NGC container registry of GPU-optimized software. This solution supports large-scale AI/ML and deep learning workflows spanning edge-to-core-to-cloud data pipelines for autonomous-vehicle use cases, among others.

The NPN Solution Advisor Program provides NVIDIA customers access to proven solutions experts with deep knowledge of integration with NVIDIA DGX-1 clusters. SwiftStack’s AI/ML solution will deliver massive storage parallelism and throughput to NVIDIA GPU compute and NGC. The use cases are for data ingest, training and inferencing; scale-out global namespace for access to data whether on-premises or in one or more clouds; data services, such as tagging, search, and metadata management to support AI/ML workflows. Complementarily, SwiftStack 1space extends the solution to public cloud to take advantage of cloud-bursting and economies of scale, while data is secured on-premises.

“Infrastructure challenges are the primary inhibitor for broader adoption of AI/ML workflows,” said Amita Potnis, Research Director at IDC’s Infrastructure Systems, Platforms and Technologies Group. “SwiftStack’s multi-cloud data management solution is the first of its kind in the industry and effectively handles storage I/O challenges faced by edge to core to cloud, large-scale AI/ML data pipelines.”  

“The SwiftStack solution accelerates data pipelines, eliminates storage silos, and enables multi-cloud workflows, thus delivering faster business outcomes”, said Shailesh Manjrekar, Head of AI/ML Solutions Marketing and Corporate development at SwiftStack. “Joining NVIDIA’s Partner Network program builds upon the success we are seeing with large-scale AI/ML data pipeline customers and endorses our value to these environments.”

“NVIDIA AI solutions are used across transportation, healthcare and telecommunication industries,” said Craig Weinstein, Vice President, Americas Partner Organization at NVIDIA. “Our high-performance computing platform needs fast storage and SwiftStack brings on-premises, scale-out, and geographically distributed storage that makes them a good fit for our NPN Solution Advisor Program.”

About SwiftStack

SwiftStack, founded in 2011 by some of the earliest pioneers in cloud computing, is a leading cloud storage provider for organizations that require universal access to petabytes of unstructured data in a single namespace. Its software is popular in industries like media and entertainment, global service providers, life sciences, and web-based business; and for functions like AI/ML, analytics, scientific research, active archive, and managing data across multiple clouds. SwiftStack is utilized by industry leaders including eBay, Pac-12 Networks, Verizon, and the HudsonAlpha Institute for Biotechnology. The company is headquartered in San Francisco and received B-series funding from OpenView Partners, Storm Ventures, UMC Capital, and Mayfield Fund. For more information, visitwww.swiftstack.com, or follow the company onTwitter andLinkedIn.

More Than Three-Quarters of Companies Are Missing Growth Opportunities in the Supply Chain, According to a New Accenture Report

Secrets to unlocking growth include smart digital investments, a laser focus on customers and effective ecosystems

NEW YORK–(BUSINESS WIRE)–In today’s era of ever-growing focus on the customer, only a small number of forward-thinking companies are realizing the unique opportunity their supply chains offer to better meet customer needs, fuel competitiveness and uncover growth, according to a new report from Accenture (NYSE: ACN).

Based on a survey of 1,350 business executives, the report “From Inventory to Influencer: The Mover Becomes the Shaker” reveals that more than three-quarters (78%) of executives and their companies — named the “Laggards”— are missing opportunities to leverage the power of the supply chain as a driver of revenue growth. The remaining 22% of companies, referred to as “Leaders,” are making smart moves in three areas — digital investments, customer-centricity and ecosystems. This is enabling them to shift their supply chain strategy from driving cost efficiencies to powering growth opportunities and achieving competitive agility. According to the report, the Laggards need to quickly transform the supply chain and operations function into a collaborative engine of growth and innovation or else they risk their future success.

“We’ve discovered that a small set of companies have supply chain and operations executives who are using digital with a purpose and collaborating across the C-suite, and other business functions, to create and implement customer-centric strategies that enable growth,” said Don Schulman, senior managing director in Accenture’s Supply Chain and Operations group. “As a result, the supply chain and operations executives at these companies are taking a more influential role at the board table and adding a new unique perspective.”

Building the digital enterprise

While most supply chain and operations executives recognize the benefits of digital technologies, Accenture’s study shows that the Leaders actively infuse digital intelligence throughout their supply chains and operating models. Leaders scale digitally-enabled solutions in the supply chain at a rate almost equal to that of their product design and customer engagement functions, and even surpass the digital investments made in their sales functions. And their efforts are paying off, with nearly two-thirds of Leaders (46%) meeting or exceeding the return on invested capital in digital over the past three years, compared to just 36% of Laggards.

Collaborating across the C-suite on customer centricity

The report notes that Leaders have a unique approach to customer centricity — i.e., putting customers at the center of everything. They recognize that each C-Suite member can benefit from the insights that are generated across the supply chain and operations and enable the entire company to become more customer-centric. That puts chief operating officers (COOs) and chief supply chain officers (CSCOs) in a unique position to help accelerate collaboration that leads to customer-fueled growth.

Maximizing ecosystem opportunities

The majority of both Leaders (78%) and Laggards (64%) embrace the idea of becoming ecosystem orchestrators. However, Leaders look beyond traditional partners like suppliers and recognize that technology partners, universities, innovation incubators, start-ups and even competitors can help drive relevant new offerings to customers as quickly as possible. This is a game-changing realization not just for COOs and CSCOs, but also for their C-Suite counterparts, according to the report, offering an opportunity to transform what was previously known as a support function into a growth engine.

“The intense focus on digital, customer centricity and ecosystems has enabled the Leaders in our study to shift their supply chain strategy from chasing incremental cost savings to creating new value, as part of a zero-based mindset, that fuels sustained growth,” said Kris Timmermans, senior managing director and Supply Chain, Operations & Sustainability Strategy lead at Accenture Strategy. “Their investments and emphasis on these areas help them better understand high-value customers and meet their needs to accelerate competitiveness.”

To learn more about “From Inventory to Influencer: The Mover Becomes the Shaker” please visit: www.Accenture.com/gamechainger.

About the Research

Accenture conducted a global survey of 1,350 executives across a range of discrete and process producers in 12 countries and across 17 industries. To gain a firsthand view of the actions being adopted by Supply Chain and Operations executives, Accenture also conducted qualitative interviews with 20 Supply Chain and Operations executives. All companies surveyed had a turnover exceeding $1B. This research was conducted during November 2018 to January 2019.

About Accenture

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 482,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.

Accenture Strategy combines deep industry expertise, advanced analytics capabilities and human-led design methodologies that enable clients to act with speed and confidence. By identifying clear, actionable paths to accelerate competitive agility, Accenture Strategy helps leaders in the C-suite envision and execute strategies that drive growth in the face of digital transformation. For more information, follow @AccentureStrat or visit www.accenture.com/strategy.

 

More Than Three-Quarters of Companies Are Missing Growth Opportunities in the Supply Chain, According to a New Accenture Report

Secrets to unlocking growth include smart digital investments, a laser focus on customers and effective ecosystems

NEW YORK–(BUSINESS WIRE)–In today’s era of ever-growing focus on the customer, only a small number of forward-thinking companies are realizing the unique opportunity their supply chains offer to better meet customer needs, fuel competitiveness and uncover growth, according to a new report from Accenture (NYSE: ACN).

Based on a survey of 1,350 business executives, the report “From Inventory to Influencer: The Mover Becomes the Shaker” reveals that more than three-quarters (78%) of executives and their companies — named the “Laggards”— are missing opportunities to leverage the power of the supply chain as a driver of revenue growth. The remaining 22% of companies, referred to as “Leaders,” are making smart moves in three areas — digital investments, customer-centricity and ecosystems. This is enabling them to shift their supply chain strategy from driving cost efficiencies to powering growth opportunities and achieving competitive agility. According to the report, the Laggards need to quickly transform the supply chain and operations function into a collaborative engine of growth and innovation or else they risk their future success.

“We’ve discovered that a small set of companies have supply chain and operations executives who are using digital with a purpose and collaborating across the C-suite, and other business functions, to create and implement customer-centric strategies that enable growth,” said Don Schulman, senior managing director in Accenture’s Supply Chain and Operations group. “As a result, the supply chain and operations executives at these companies are taking a more influential role at the board table and adding a new unique perspective.”

Building the digital enterprise

While most supply chain and operations executives recognize the benefits of digital technologies, Accenture’s study shows that the Leaders actively infuse digital intelligence throughout their supply chains and operating models. Leaders scale digitally-enabled solutions in the supply chain at a rate almost equal to that of their product design and customer engagement functions, and even surpass the digital investments made in their sales functions. And their efforts are paying off, with nearly two-thirds of Leaders (46%) meeting or exceeding the return on invested capital in digital over the past three years, compared to just 36% of Laggards.

Collaborating across the C-suite on customer centricity

The report notes that Leaders have a unique approach to customer centricity — i.e., putting customers at the center of everything. They recognize that each C-Suite member can benefit from the insights that are generated across the supply chain and operations and enable the entire company to become more customer-centric. That puts chief operating officers (COOs) and chief supply chain officers (CSCOs) in a unique position to help accelerate collaboration that leads to customer-fueled growth.

Maximizing ecosystem opportunities

The majority of both Leaders (78%) and Laggards (64%) embrace the idea of becoming ecosystem orchestrators. However, Leaders look beyond traditional partners like suppliers and recognize that technology partners, universities, innovation incubators, start-ups and even competitors can help drive relevant new offerings to customers as quickly as possible. This is a game-changing realization not just for COOs and CSCOs, but also for their C-Suite counterparts, according to the report, offering an opportunity to transform what was previously known as a support function into a growth engine.

“The intense focus on digital, customer centricity and ecosystems has enabled the Leaders in our study to shift their supply chain strategy from chasing incremental cost savings to creating new value, as part of a zero-based mindset, that fuels sustained growth,” said Kris Timmermans, senior managing director and Supply Chain, Operations & Sustainability Strategy lead at Accenture Strategy. “Their investments and emphasis on these areas help them better understand high-value customers and meet their needs to accelerate competitiveness.”

To learn more about “From Inventory to Influencer: The Mover Becomes the Shaker” please visit: www.Accenture.com/gamechainger.

About the Research

Accenture conducted a global survey of 1,350 executives across a range of discrete and process producers in 12 countries and across 17 industries. To gain a firsthand view of the actions being adopted by Supply Chain and Operations executives, Accenture also conducted qualitative interviews with 20 Supply Chain and Operations executives. All companies surveyed had a turnover exceeding $1B. This research was conducted during November 2018 to January 2019.

About Accenture

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 482,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.

Accenture Strategy combines deep industry expertise, advanced analytics capabilities and human-led design methodologies that enable clients to act with speed and confidence. By identifying clear, actionable paths to accelerate competitive agility, Accenture Strategy helps leaders in the C-suite envision and execute strategies that drive growth in the face of digital transformation. For more information, follow @AccentureStrat or visit www.accenture.com/strategy.

 

StorONE and Seagate Partner to Maximize SSD Performance Specs

Unified Virtual Appliance with Seagate Drives Ideal for I/O-Intensive Environments

 

NEW YORK – StorONE today announced record speeds using Seagate SSD drives and StorONE’s TRU™ S1 Software Defined Storage solution. In recent performance testing, StorONE combined its software with Seagate’s enterprise-class SSDs in a virtual appliance configuration that reached a breakthrough half a million IOPS with 24 Seagate SSDs and all enterprise-class data protection features running. The high-availability, failure-proof VMware cluster with two nodes achieved this throughput on random reads (4K) and 180,000 IOPS on random writes (4K) with latency of less than 0.2 milliseconds.

The StorONE Unified Virtual Appliance configuration with Seagate drives eliminates the storage performance problems caused by server virtualization. StorONE software runs in a simple ESXi VM using very little memory and compute and does not require expensive server configurations, big memory caches, or other expensive add-on products. The virtual appliance supports all hypervisor platforms including VMware, Hyper-V, KVM, and Oracle VM.

“StorONE’s software elicits the extreme performance of our SSDs in meeting the needs of mission-critical applications,” said Ravi Naik, CIO and SVP Corporate Strategy at Seagate. “With StorONE’s software, users can achieve the maximum utilization of resources from our solid state drives, getting the best possible TCO via optimized storage capacity and performance.”

“Seagate drives offer superior drive design and reliability for enterprise use, and our tests show they offer performance beyond their competitors,” said Gal Naor, StorONE co-founder and CEO. “We are very proud to have the world’s leading data solutions company as an early investor and partner, on whose drive technology we can reach incredible throughput and deliver all essential data services for managing and protecting data.”

StorONE gives the user, for the first time, the full value of the storage resources they purchased. With StorONE’s TRU S1 software, a customer’s hardware investment will match the rated IOPS, throughput, and capacity of the drives regardless of whether they are SSD, NVMe or HDD. In addition, StorONE’s TRU storage software includes enterprise storage features such as unlimited snapshots; support for all storage protocols (block, file, and object) on the same drives; support for iSCSI, Fibre Channel, NFS, and S3; and support for all drive types in the same server. It is also the first and only software solution that can be used for all-flash or hybrid arrays, virtual storage, secondary storage, or cloud storage so there is no need to integrate multiple storage solutions when users can get it in one single software solution.

For a performance demo of the Unified Virtual Appliance with Seagate SSDs visit https://youtu.be/KMDzOzEr79o

About StorONE

StorONE was created to prove that for the first time, enterprises no longer have to compromise to solve their biggest data performance, protection and complexity issues. StorONE’s TRU™ SDS is the most complete storage software solution on the market. It is the first and only software solution that can be used for an all-flash or hybrid array, virtual storage, secondary storage, or cloud storage, and that supports all protocols (block, file and object) – all powered by the same software. At the same time, the StorONE S1 software delivers complete optimization of any hardware, and it is completely future proof. This creates a dramatic reduction in the cost and management of enterprise storage and maximizes flexibility to take advantage of the most recent hardware innovations, making the life of the data center manager easier. StorONE is led by a team with a proven track record of changing the data storage industry and backed by a board that includes industry visionaries from three of the largest companies in the world. StorONE has filed more than 50 patents and has attracted investments from leading venture capital firms and drive manufacturers like Seagate. Additional information about StorONE is available at https://www.storone.com or follow us on Twitter and LinkedIn.

About Seagate

Seagate crafts the datasphere, helping to maximize humanity’s potential by innovating world-class, precision-engineered data management solutions with a focus on sustainable partnerships. Learn more at www.seagate.com. Follow Seagate on Twitter, Facebook, LinkedIn, Spiceworks, YouTube and subscribe to our blog.

Acronis Announces а New Integration with ConnectWise for Acronis Cyber Cloud Service Provider Platform

Service providers gain increased efficiency and accessibility through new and expanding integrations

SCHAFFHAUSEN, Switzerland – (BUSINESS WIRE) Acronis, a global leader in cyber protection, announced today at IT Nation Explore, ConnectWise’s partner conference, that the Acronis Cyber Cloud service provider platform will now feature native integration with ConnectWise Control. In addition, Acronis is expanding the features and functionality available in some of ConnectWise’s solutions that are already integrated with the platform. These integrations mean service providers using ConnectWise and Acronis Cyber Cloud can streamline their business and deliver new generation cyber protection services with seamless access to ConnectWise Manage, ConnectWise Automate, and ConnectWise Control.

The new integration with ConnectWise Control enables users to provide the Acronis Cyber Cloud backup service to existing customers and create new Acronis Cyber Cloud customers on the fly. The ConnectWise Manage and ConnectWise Automate integrations will feature a number of improvements, which will be introduced in Acronis Cyber Cloud’s next update.

“Acronis’ core mission is to protect all data, wherever it is. That means ensuring all individuals, businesses, and service providers have access to easy, efficient, secure cyber protection,” said Pat Hurley, Vice President and General Manager of the Americas at Acronis. “As we’ve pursued the vision of total cyber protection, ConnectWise has been a critical partner. This new integration and the enhancements to our existing integrations demonstrates Acronis’ continued commitment to our relationship with ConnectWise, and the protection of their customers’ data, applications and systems.”

Modern Cyber Protection for Modern Service Providers

These integrations between Acronis and ConnectWise represent a clear advantage for service providers. By using a single platform for all their needs, service providers can simultaneously expand their service capabilities while decreasing the emerging complexity, cost, and security concerns that face their customers and their business.

The Acronis Cyber Cloud platform delivers cyber protection services with an unprecedented level of ease, offering service providers access to backup, disaster recovery, file sync and share, and blockchain-based notarization and e-signature services that address all Five Vectors of Cyber Protection — ensuring the safety, accessibility, privacy, authenticity, and security of data (SAPAS) through a single management console.

Phil Goodwin of IDC explains, “There is a great opportunity for services providers to build a business by meeting the demands of the growing cyber protection market. The latest edition of the Acronis Cyber Cloud platform provides a set of products that providers can use to market their own comprehensive backup, disaster recovery, and ransomware protection solutions.”

Connecting Acronis and ConnectWise

Through the Acronis Cyber Cloud integrations with ConnectWise, service providers gain efficiency and accessibility through native support capabilities in both ConnectWise and Acronis products:

  • With the Acronis Cyber Cloud extension for ConnectWise Control users are able to remotely install and update backup agents on individual machines or groups of machines, apply backup plans and Active Protection plans to customer machines, and monitor a device’s status through the ConnectWise Control console.
  • With the Acronis Cyber Cloud extension for ConnectWise Automate users are able to protect devices from ransomware with Acronis Active Protection, support agentless VM backup, monitor activity through Acronis’ audit log, monitor alerts for all data sources, develop pre-defined backup reports, and provision all cloud services and editions of Acronis Cyber Cloud 8.0 through the ConnectWise Automate console.
  • With the Acronis Cyber Cloud extension for ConnectWise Manage users are able to provision services to new and existing customers, automate billing, monitor and automatically create tickets for failed backup/recovery operation and quota-related issues, monitor backup statuses, and seamlessly fit the service into existing help desk operations through the ConnectWise Manage console.

These integrations join more than 10 others already connected with Acronis Cyber Cloud, including Autotask, cPanel, Plesk, and more, and represent a further expansion of the key benefits service providers will find with the Acronis platform.

Acronis will preview these integrations with ConnectWise – and the many other features of Acronis Cyber Cloud – at Booth #300 throughout ConnectWise’s IT Nation Explore partner conference.

Upcoming Acronis Global Cyber Summit

Anyone interested in exploring the future of cyber protection further should consider attending the Acronis Global Cyber Summit 2019, taking place from October 13 to 16 at the Fontainebleau Miami Beach Resort in Miami, FL.

The two-and-a-half-day conference is the premier event for improving the protection of critical data assets and systems. Designed for IT infrastructure managers, CIOs, managed-IT service providers, resellers, ISVs, and developers, the Summit will focus on understanding and capitalizing on the emerging trends, innovations, and insights found where data protection and cybersecurity converge.

About Acronis

Acronis leads the world in cyber protection – solving safety, accessibility, privacy, authenticity, and security (SAPAS) challenges with innovative backup, security, disaster recovery, and enterprise file sync and share solutions that run in hybrid cloud environments: on-premises, in the cloud, or at the edge. Enhanced by AI technologies and blockchain-based authentication, Acronis protects all data, in any environment, including physical, virtual, cloud, mobile workloads and applications. With 500,000 business customers, and a powerful worldwide community of Acronis API-enabled service providers, resellers and ISV partners, Acronis is trusted by 79 of the top 100 most valuable brands and has over 5 million customers. With dual headquarters in Switzerland and Singapore, Acronis is a global organization with offices worldwide and customers and partners in over 190 countries. Learn more at acronis.com.

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