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Volume 32, Issue 2

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DRJ Glossary of Business Continuity Terms

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UPDATED: March 2019
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Key Performance Indicators (KPI)
Benchmark measurement based on objectives, targets and defined industry standards.
Key Tasks
Priority procedures and actions in a Business Continuity Plan that must be executed within the first few minutes/hours of the plan invocation.
Lead Time
The time it takes for a supplier - either equipment or a service - to make that equipment or service available.
Actions within a Business Continuity Plan that must be prioritised as a result of legal, statutory or regulatory requirements.
Chance of something happening, whether defined, measured or estimated objectively or subjectively. It can use general descriptors (such as rare, unlikely, likely, almost certain), frequencies or mathematical probabilities. It can be expressed qualitatively or quantitatively.
Line Re-routing
A facility provided by telephone service providers (Telco?s) to re-route dedicated lines to backup sites or other defined locations.
Logistics Team
A team comprised of various members representing departments associated with supply acquisition and material transportation, responsible for ensuring the most effective acquisition and mobilization of hardware, supplies, and support materials. This team is also responsible for transporting and supporting staff.
Unrecoverable resources that are redirected or removed as a result of a Business Continuity event.
Loss Adjuster
Designated position activated at the time of a Business Continuity event to assist in managing the financial implications of the event and should be involved as part of the management team where possible.Invaluable at the time of a Business Continuity incident to assist in managing the financial implications of the incident and should be involved as part of the management team where possible.
Loss Reduction
The technique of instituting mechanisms to lessen the exposure to a particular risk. Loss reduction involves planning for, and reacting to, an event to limit its impact.
Loss Transaction Recovery
Recovery of data (paper within the work area and/or system entries) destroyed or lost at the time of the disaster or interruption.
Major Incident
UK Emergency Services definition. Any emergency that requires the implementation of special arrangements by one or more of the Emergency Services, National Health Service or a Local Authority
Management Practices
Policy and Programme Management and Embedding Business Continuity stages of the BCM Lifecycle.
Management System
Set of interrelated or interacting elements of an organization to establish policies and objectives, and processes to achieve those objectives.
Manual Procedures

An alternate method for continuing critical business services or processes following the loss of technology.