DRJ Glossary of Business Continuity Terms

A person or group of people that has its own functions with responsibilities, authorities and relationships to achieve its objectives.

The combined assumptions, beliefs, values and patterns of behaviour that are shared by members of an organization. The way in which an organization views itself, its place in its market and the environment in which it operates.

The ability of an organization to anticipate, prepare for, and respond and adapt to incremental change and sudden disruptions in order to survive and prosper.

The interruption of automated processing systems, infrastructure, support services, or essential business operations, which may result, in the organizations inability to provide services for some period of time. A period in time when something is not in operation.

Those processes that are performed by, or in part by, a third party.

The transfer of business functions to an independent (internal and/or external) third party supplier

A review of a specific component of a plan by personnel (other than the owner or author) with appropriate technical or business knowledge for accuracy and completeness.

A measurable outcome

A process of determining measurable results.

The management process of keeping an organization?s business continuity management plans up to date and effective.

A model used to plan, establish, implement and operate, monitor and review, maintain and continually improve the effectiveness of a management system or process.

The intentions and direction of an organization as formally expressed by its Top Management.

The Professional Practice that defines the organizational policy relating to business continuity and how that policy will be implemented, controlled and validated through a BCM programme.

A continuity and recovery strategy where resources are provided following an incident at short notice.

PTSD is caused by a major traumatic incident where a person experienced, witnessed or was confronted with an incident that involved actual or threatened death or serious injury or threat to the physical integrity of self or others, and the person?s response involved intense fear, helplessness or horror.