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Volume 32, Issue 2

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DRJ Glossary of Business Continuity Terms

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UPDATED: March 2019
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Post-Traumatic Stress Disorder (PTSD)
PTSD is caused by a major traumatic incident where a person experienced, witnessed or was confronted with an incident that involved actual or threatened death or serious injury or threat to the physical integrity of self or others, and the person?s response involved intense fear, helplessness or horror.
Activities implemented prior to an incident that may be used to support and enhance mitigation of, response to, and recovery from disruptions.
Press Conference
The provision of an organization spokesperson(s) at a specific venue and time(s) to brief and answer any questions or enquiries from the media.
Preventative Action
An action taken to eliminate a threat or other undesirable situation.
Preventative Measures
Controls aimed at deterring or mitigating undesirable events from taking place.
Countermeasures against specific threats that enable an organization to avoid a disruption.
The ordering of critical activities and their dependencies are established during the BIA and Strategic-planning phase. The business continuity plans will be implemented in the order necessary at the time of the event.
Prioritized activities
Activities to which priority must be given following an incident in order to mitigate impacts.
The chance of a risk occurring.
Specified way to carry out an activity.
A set of interrelated or interacting activities which transforms inputs to outputs.
Products and Services
Beneficial outcomes provided by an organization to its customers, recipients and interested parties.
Professional Practices
The activities that make up the six stages of the BCI?s Good Practice Guidelines BCM Lifecycle.
An ongoing process supported by senior management and adequately funded.
Qualitative Assessment
The process for evaluating a business function based on observations and does not involve measures or numbers. Instead, it uses descriptive categories (e.g., customer service, regulatory requirements) to allow for refinement of the quantitative assessment.