The Management Practice within the BCM Lifecycle that continually seeks to integrate Business Continuity into day-to-day activities and organizational culture.

Any incident, whether natural, technological, or human-caused, that requires responsive action to protect life or property.

A written workplace plan that includes procedures for reporting an emergency, employee evacuation, emergency procedures, and employee contact processes, to be used in case of an emergency. Note: Other content may be included or required by law, refer to specific jurisdiction.

The Command Centre used by the Crisis Management Team during the first phase of an event.

The person designated to plan, exercise, and implement the activities of sheltering in place or the evacuation of occupants of a site with the first responders and emergency services agencies.

Remote capture and storage of electronic data, such as journaling, electronic vaulting and database shadowing/ mirroring.

The organization and management of the resources and responsibilities for dealing with all humanitarian aspects of emergencies (preparedness, response, and recovery).

A person responsible for ensuring that all employees, visitors and contractors evacuate a site/building and report to the emergency coordinator when their designated floor/area is clear.

The physical location at which the coordination of information and resources to support incident management (on-scene operations) activities normally takes place. The facility used by the Incident or Crisis Management Team after the first phase of a plan invocation. An organization must have a primary and secondary location for an EOC in the event of one being unavailable. It may also serve as a reporting point for deliveries, services, press and all external contacts.

Development and maintenance of agreed procedures to prevent, reduce, control, mitigate and take other actions in the event of a civil emergency.