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DRJ Glossary of Business Continuity Terms

Antibody Test

A test for a specific disease blood antigen, or protein, following an infection, to understand if the body has produced antibodies to the disease.

Antigen

An antigen is part of a virus that your immune system uses to recognize as a foreign substance. This signals your body to start making antibodies to fight the virus.

Application Recovery

The component of Disaster Recovery that deals specifically with the restoration of business system software and data after the processing platform has been restored or replaced.

Artificial intelligence (AI)

Artificial intelligence (AI) is the result of using computer technology to replicate a variety of human activities, such as learning, reasoning, perception and decision-making. Within the disciplines of business continuity (BC), technology disaster recovery (DR), incident response, cybersecurity and resilience, AI is increasingly employed to improve their performance.  

Uses of AI in BC, DR, incident response, cybersecurity and resilience:

1.  Enhanced and automated threat detection – Using specialized algorithms plus event and risk data, AI can identify risks, threats and vulerabilities that could lead to many situations, such as cyberattacks, system outages, and natural disasters 

2.  Risk identification and mitigation – AI can be used to analyze a broad range of risks and provide recommendations for preventing and mitigating them 

3.  Faster response, recovery and restoration – Using automation features, AI can speed up response and recovery by automating data restoration and system resumption processes.

4.  Enhanced data backup – Backup and recovery of critical systems, data and databases can be enhanced using AI to analyze these activities and optimize them based on usage patterns and other metrics

5.  Advanced scenario-based testing – Specialized threat models and scenarios, managed by an AI engine, may help model and assess the likely performance of BC, DR, incident response, cybersecurity and resilience  plans in specific scenarios 

6.  Improve the overall testing process - AI can help automate and streamline the process of testing for BC/DR, cybersecurity, incident response and resilience plans

7.  Improved security – Suspicious threats, such as malware, phishing and ransomware may be more quickly identified and mitigated using AI algorithms optimized to detect potential cyberattacks, prevent data breaches and minimize unauthorized system access

8.  Improved risk analysis and BIA processing - Specialized applications using AI routines optimized for RA and BIA activities may be able to streamline and automate the process, providing better results, operational insights and supporting development of BC/DR, cybersecurity and resilience plans 

9.  Networking improvements - AI can help improve network performance, reduce latency and identify potential performance bottlenecks before they disrupt performance; AI enhancements will improve network monitoring, resource optimization and maintenance 

10.  Enhanced real-time incident response - AI can improve event diagnostics, provide real-time guidance on response activities, initiate pre-programmed responses, and automatically link to other plans such as BC/DR, cybersecurity and resilience 

Assembly Area

The designated area at which employees, visitors, and contractors assemble if evacuated from their building/site.

Asymptomatic

An individual who has the infection but no symptoms and will not develop them later. Some individuals without symptoms may be able to spread a virus.

Auditor

A person with competence to conduct an audit.

Awareness

To create understanding of basic BC issues and limitations. This will enable staff to recognise threats and respond accordingly.

Backlog

a) The amount of work that accumulates when a system or process is unavailable for a long period of time. This work needs to be processed once the system or process becomes available and may take a considerable amount of time to process. b) A situation whereby a backlog of work requires more time to action than is available through normal working patterns. In extreme circumstances, the backlog may become so large that the backlog cannot be cleared.

Backup (Data)

A process by which data (electronic or paper-based) and programs are copied in some form so as to be available and used if the original data from which it originated are lost, destroyed or corrupted.

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