The strategic and tactical capability of the organization to plan for and respond to incidents and business disruptions in order to continue business operations at an acceptable predefined level. The capability of the organization to continue delivery of products or services at acceptable predefined levels following a disruptive incident.

The key document that sets out the scope and governance of the BCM programme and reflects the reasons why it is being implemented.

An experienced individual with responsibilities for practicing and/or managing business continuity.

A role within the BCM program that coordinates planning and implementation for overall recovery of an organization or unit(s).

Holistic management process that identifies potential threats to an organization and the impacts to business operations those threats, if realized, might cause, and which provides a framework for building organizational resilience with the capability of an effective response that safeguards the interests of its key stakeholders, reputation, brand and value-creating activities.

The stages of activity that an organization moves through and repeats with the overall aim of improving organizational resilience.

Ongoing management and governance process supported by Top Management and appropriately resourced to implement and maintain business continuity management.

Part of the overall management system that establishes, implements, operates, monitors, reviews, maintains and improves business continuity.

A group of individuals functionally responsible for directing the development and execution of the business continuity plan, as well as responsible for declaring a disaster and providing direction during the recovery process, both pre-disaster and post-disaster.

A tool to measure the level and degree to which BCM activities have become standard and assured business practices within an organization.