DRJ Glossary of Business Continuity Terms

Virtual Command Centre

A means of operating when it is physically impossible for members of the Incident Management Team to move to a Command Centre. A virtual command centre working using telephony and internet solutions including a Virtual Battle Box can be established.

Virus

An unauthorised programme that inserts itself into a computer system and then propagates itself to other computers via networks or disks. When activated, it interferes with the operation of the computer systems.

Vital Records

Records essential to the continued functioning or reconstitution of an organization during and after an emergency and also those records essential to protecting the legal and financial rights of that organization and of the individuals directly affected by its activities.

Vulnerability

The degree to which a person, asset, process, information, infrastructure or other resources are exposed to the actions or effects of a risk, event or other occurrence.

Warm Site

An alternate processing site which is equipped with some hardware, and communications interfaces, electrical and environmental conditioning which is only capable of providing backup after additional provisioning, software or customization is performed. A designated standby site equipped and serviced to a level which will allow the organization to resume essential operations before their non-availability threatens business viability.

WHO

World Health Organization (WHO). An international organization that deals with major health issues around the world. The WHO sets standards for disease control, health care, and medicines; conducts education and research programs; and publishes scientific papers and reports. A major goal is to improve access to health care for people in developing countries and in groups that do not get good health care. http://www.who.int

Wide Area Disaster

A catastrophic event that impacts a large geographic area and requires emergency services and civil authorities to take control.

Work Area Location

A physical site with necessary space and technologies to enable work to be performed, in accordance with an organization's policies.

Work Area Recovery (WAR)

The component of recovery and continuity which deals specifically with the relocation of a key function or department in the event of a disaster, including multiple elements, e.g.: personnel, essential records, equipment supplies, work space, communication facilities, work station computer processing capability, fax, copy machines, mail services. Office recovery environment complete with necessary office infrastructure (desk, telephone, workstation, hardware, communications). Restoration of office activities at an alternative location which provides desks, telephony, office systems and networking capability.

Workaround Procedures

Alternative procedures that may be used by a functional unit(s) to enable it to continue to perform its critical functions during temporary unavailability of specific application systems, electronic or hard copy data, voice or data communication systems, specialized equipment, office facilities, personnel, or external services.