Breakout Track 5

Tuesday, March 17, 2020, 9:30 a.m. - 10:30 a.m.


From Reactive to Proactive: Event Security & Beyond – Managing Physical Threats & Disruption

Tuesday, March 17, 2020
9:30 a.m. – 10:30 a.m.

Keith Frederick, Frederick & Associates
Herbert Ubbens, Paratus Consultants Group, LLC

Today’s multi-billion-dollar sports, entertainment, and special event industries are a financial juggernaut for ownership groups looking to safeguard people, brand, reputation, and organizational assets. In the event of a security breach, i.e., physical threat, bomb scare, workplace violence, active shooter/assailant, terrorist attack-domestic or international, or lone wolf, what protections and continuity strategies should organizations have in place to safeguard employees, attendees, and businesses?

In this session, attendees will learn:

  • The importance of viewing physical security from a holistic, all hazards, proactive risk mitigation approach while being ever mindful of its relationship and significance to business continuity planning.
  • Best practices for safeguarding confined spaces, stadiums, arenas, and other special event venues.
  • Integrating physical security initiatives along with technology integration with the vertical, i.e. CCTV, responsible social media monitoring, license plate readers, biometrics, fast pass lanes, etc.
  • How an organization’s business continuity plan can be adversely affected in the event one of the aforementioned challenges.
  • (5) takeaways to bring back to your respective corporate setting, stadium, venue or arena, high-school athletic dept, college/university, or wherever a special event takes place.

About Keith Frederick
Keith Frederick, FBCI, CBCP, CHEP is an Organizational Resilience Solutions Consultant at Frederick & Associates.

About Herb Ubbens
Herb Ubbens, CPP, PSP, PPS is the President of Paratus Consultants Group, LLC.


Creating and Running an IT Disaster Recovery Test

Tuesday, March 17, 2020
9:30 a.m. – 10:30 a.m.

Ray Holloman, HCA Healthcare

How do you create, plan and run a successful IT Disaster Recovery test? Let’s step through the process that is used to create an objectives list, how do the DR team plan for the all of the application and how the test is ran that continues to produce consistent results for our application and business stakeholders. As more tools, come in to make testing easier, we can now shift our focus to other parts of the test to continue to make sure that it is as streamlined as it can be. This will take you through a step by step process to show how our DR team continues to run IT DR tests.

About Ray Holloman
Ray Holloman, M.B.A., M.S. is a Business Continuity Administrator for HCA Healthcare. He started working in IT in 2009 and specifically in Business Continuity/Disaster Recovery in 2014. Ray has a Bachelor in Business Administration from Belmont University, a Masters in Information Security from Lipscomb University, and an MBA from Tennessee Tech University. Ray works with business and application owners to help them understand the requirements from a disaster recovery perspective as well as planning and executing testing for the data centers. Ray lives in Nashville, TN with his partner Alicia, two good dogs, and a Chihuahua.


Next Gen BCM: The Convergence of Risk and Continuity

Tuesday, March 17, 2020
9:30 a.m. – 10:30 a.m.

James Green, SAI Global

IRM and BCM have common goals of identifying and mitigating threats to the business, but the separation of these similar functions is palatable in most organizations. Increasing digitization, more costly natural disasters and ever-changing man-made disruptions are changing the way businesses handle risk. Join us at this session to understand how you can build a more resilient organization and achieve gains by joining these functions.

About James Green
Previously, James Green was the global head of business continuity for Sykes Enterprises, a business process outsourcer with 50,000 employees and 80 locations worldwide. James holds the MBCI designation from the BCI, the Certified Business Continuity Professional certification from DRI and is recognized as an Enterprise Risk Management Expert by the Credit Union National Association. James is a sought-after speaker and author and has written and presented on the topics of active shooters in the workplace, life safety, risk management, operational resilience and business continuity.


The Golden Hour? How Will You Spend This Time? Be Careful Not To Waste It!

Tuesday, March 17, 2020
9:30 a.m. – 10:30 a.m.

Regina Phelps, EMS Solutions Inc.

When an incident first begins to unfold, what makes it stay an incident instead of turning into a full-blown crisis? When faced with a fast moving and potentially catastrophic incident, what makes the difference in your ability to respond rapidly and effectively? Every organization is dealing with this issue as our current threats escalate in intensity and frequency. Ransomware, Malware, Denial of Service attacks and cyber intrusions of all kinds have placed a laser beam spotlight on how effective we are as an organization in the first few moments and hours of a potential crisis.

How will you spend the first few minutes of a potential crisis? This is often called the “Golden Hour,” a term was first described by R. Adams Cowley, MD, when he recognized that the sooner trauma patients reached definitive care – particularly if they arrived within 60 minutes of being injured – the better their chances of survival. What your company does in those first few minutes and hour(s), just like with a trauma victim, will make all the difference in the world. To get the best outcome, the first thing you need is situational awareness, a sound assessment process and a clear understanding of from where issues are coming.

This fast-paced presentation will cover what you need to have in place to make that first hour truly golden for your organization.

About Regina Phelps
Regina Phelps is an internationally recognized expert in the field of crisis & continuity management & exercise design. Since 1982, she has provided consultation & speaking services to clients in four continents.


Post-Disaster Recovery: Things You Must Consider After Failing Over To Your Recovery Environment

Tuesday, March 17, 2020
9:30 a.m. – 10:30 a.m.

Joseph George, Sungard Availability Services

You’ve failed over your business. Here’s a question for you: Now what?

The truth is, for all the importance we place on having a disaster recovery (DR) plan, companies rarely think about what happens after recovery. This needs to change.

In this session, we’re going to examine all the elements you should be thinking about ahead of time to ensure a successful post-disaster recovery. Questions like: Is your recovery environment a temporary solution or will you need it for long-term production? Are you able to connect to everything in your ecosystem? Can you run all of your production workloads in your post-recovery environment? How do you ultimately fail back?

In the end, circumstances are going to dictate your DR. By focusing on what you’re going to do after you recover, you stand a better chance of stabilizing your business, getting up and running faster.

About Joseph George
Joseph George is a highly experienced technology product management leader with a strong understanding of technology, extensive business management experience, and proven analytical skills. He serves as vice president of global recovery services at Sungard AS.