Breakout Track 1

Monday, March 29, 2021, 12:00 p.m. - 12:45 p.m. EST

BREAKOUT TRACK 1 - SESSION 1

How Adopting Microsoft Office 365 Online Will Force Organizations to Change Their DR Strategies

When:
Monday, March 29, 2021
12:00 p.m. – 12:45 p.m. EST

Speaker:
Jerome Wendt, DCIG LLC

The rising adoption of cloud technologies coupled with more individuals working remotely and from home has given rise to organizations adopting cloud-based, SaaS applications. Microsoft Office 365 represents one of the primary cloud-based SaaS applications that organizations of all sizes adopt.

As organizations move toward hosting their email, calendar, file sharing, and chat sessions with providers such as Microsoft, they still retain responsibility for protecting and recovering data they store in Office 365. In this presentation, Mr. Wendt will cover the following:

  1. The shared responsibility model under which these providers operate.
  2. The data availability and protection services included with Microsoft Office 365.
  3. Where Microsoft’s services end and your data protection and recovery responsibilities begin
  4. The “Aha!” moment every organization must experience to choose the best data protection solution for Microsoft Office 365
  5. The features that data protection solutions should offer to meet the new backup and recovery demands of Microsoft Office 365

Session attendees will leave with a solid grasp of how to best protect data stored in Microsoft Office 365 and which data protection features to prioritize when evaluating available solutions.

About Jerome Wendt
Jerome Wendt currently serves as the President and Founder of DCIG, LLC, which he founded in 2007. Mr. Wendt is recognized as one of the foremost technology analysts in the enterprise data protection industry regularly publishing articles on DRJ.com.

Speaker Spotlight

BREAKOUT TRACK 1 - SESSION 2

Developing a New Business Continuity Program - What My Program Looked Like One Year Later

When:
Monday, March 29, 2021
12:00 p.m. – 12:45 p.m. EST

Speaker:
Ron Kamps, Mutual of Enumclaw

Ron is currently the Business Resilience Manager at Mutual of Enumclaw Insurance. Due to mergers and acquisitions he has had the unique opportunity to work for six organizations within the following industries: Telecom, Airlines, Banking and Insurance. Each organization tasked him with either creating, expanding, or maturing their Business Continuity Program. Through these experiences Ron discovered that each organization, regardless of industry, all shared common elements to a successful Business Continuity program. Ron will share his roadmap, quarter by quarter, of key activities, deliverables, approach techniques, as well as lessons, tips and actual documents for a successful program.

About Ron Kamps
Ron Kamps received his CBCP in 2002 and has since developed, redesigned, implemented, managed and matured business continuity programs at six companies including three Fortune 500. Ron is currently the Business Resilience Manager at Mutual of Enumclaw.

BREAKOUT TRACK 1 - SESSION 3

Is Our Profession at a Crossroads?

When:
Monday, March 29, 2021
12:00 p.m. – 12:45 p.m. EST

Speaker:
James Green, DRJ EAB Member

2020 proved to be an unforgettable year, not only in the world, but in our profession of business continuity. We have had the spotlight on us like never before. A global pandemic, civil unrest, ransomware and natural disasters tested organizations like never before. Our relevance and the importance of business continuity should be without question. Yet many companies have seen turnover and downsizing in their business continuity teams. How is that possible in an era of risk uncertainty? Has business continuity just become a “check the box” type function in many organizations? How can we better align with management and show true ROI for what we do? In this session we will use lessons learned from 2020 to help springboard our profession into its next required phase to remain an integral part of any organization.

We will discuss:

  1. Should we have seen COVID-19 coming or was it a “Black Swan event?”
  2. Why did so many organizations with strong business continuity frameworks and programs struggle with their response to COVID-19?
  3. How do we as business continuity professionals prepare the next bump in the night?

About James Green
James Green has worked on risk events that have occurred all over the globe. In 2020 he was named the BCI’s Consultant of the Americas, becoming the first person to be honored with this award twice.

BREAKOUT TRACK 1 - SESSION 4

Designing an Effective BCP Testing Program

When:
Monday, March 29, 2021
12:00 p.m. – 12:45 p.m. EST

Speaker:
Tracy Hall, Wolf & Company, P.C.

In our work, we find that there is often confusion as to how to develop a multi-year BCP testing program. Financial institutions are overwhelmed with putting a program in place. Using your Business Impact Analysis can define what the testing program should be without adding unnecessary complexity and negatively impacting efficiency. Attendees of this presentation will learn:

  • How to use your BIA to inform your multi-year BCP testing plan
  • What components should be included and what could be left out
  • Where to start to get the most effective and manageable program
  • How to satisfy requirements for incorporating Risk Assessment results into your test plan

About Tracy Hall
Tracy Hall is a IT Assurance Senior Manager. As one of the leading BCP experts in the country, with over 20 years of experience. Her expertise includes: audit & assessment, business impact analysis, plan development & maintenance, training & awareness.

Speaker Spotlight

BREAKOUT TRACK 1 - SESSION 5

Cultural Influences and Decision Making in a Crisis

When:
Monday, March 29, 2021
12:00 p.m. – 12:45 p.m. EST

Speaker:
Anya Fleischer, Chime Financial

Like values, a culture’s social norms provide a foundation for understanding the underlying assumptions that guide people’s behaviors, feelings, and interpretations of events. Crises and unforeseen incidents serve as perfect case studies that showcase how decisions are made. They also provide opportunity to practice decision making. Resiliency professionals can help with guiding the team to find the appropriate decision owner, mapping key stakeholders in the business and following a structured process to assist leaders in moving through the decision-making process. In this session, we will cover tangible ways to create pathways and empower teams to work together to define the decision, identify influencers and help avoid knee-jerk reactions that may lead to poor outcomes.

About Anya Fleischer
Anya Fleischer is a Sr. Associate, ERM/BC/DR at Chime Financial. In partnership with key stakeholders, she strives to create resilient ecosystems and foster effective cross-functional solutions to address risks in matrixed corporate environments.

BREAKOUT TRACK 1 - SESSION 6

Hindsight is 2020: Lessons Learned about Operational Resiliency in the face of Critical Events

When:
Monday, March 29, 2021
12:00 p.m. – 12:45 p.m. EST

Speaker:
Jennifer Sand, Everbridge

Throughout 2020, the COVID-19 pandemic, civil unrest, record-breaking natural disasters, and extreme weather events challenged the resiliency of organizations around the globe.

2021 is not slowing down.

About Jennifer Sand
Join Jennifer Sand, VP of Product Management at Everbridge, as she takes us through insights that help us all prepare for the unthinkable – and how those insights are also directly applicable to mitigating risk when faced with critical events in our daily operations.

Jennifer Sand leads Everbridge’s Critical Event Management product strategy. She has over 15 years of experience defining and delivering large scale SaaS products. In her last role, Jennifer was the VP of Product Management at CloudLock, which was acquired by Cisco in August 2016. Prior to that, Jennifer held a number of positions across both product management and engineering, with a focus on solving high impact problems for mid-market and enterprise customers through cloud-based solutions.

Speaker Spotlight