Breakout Track 4

Tuesday, March 30, 2021, 4:15 p.m - 5:00 p.m. EST

BREAKOUT TRACK 4 - SESSION 1

An Operational Business Resilience Ecosystem

When:
Tuesday, March 30, 2021
4:15 p.m – 5:00 p.m. EST

Speakers:
Roger Stearns, Philips
Rob van den Eijnden, Philips

The next risk is just around the corner even while your still managing the current crisis.
 
One company’s journey to develop and deploy a global business continuity program and how it has evolved into an operational business resilience ecosystem. Using an integrated and collaborative approach to break down silos to achieve real time insights for better informed decision making. This presentation will provide practical insights, examples and learnings of the companies journey.

About Roger Stearns
Roger Stearns is a certified FBCI, CBCP member. He’s worked in a variety of BCM & Risk roles and industries for over 30+ year. Roger currently works for Philips as a Sr. Global Business Continuity Manager.

Speaker Spotlight

About Rob van den Eijnden
Rob van den Eijnden is certified with FBCI | CISA | CRISC | ISO22301LA and is the Global Business Continuity & Resilience Leader for Philips Royal.

Speaker Spotlight

BREAKOUT TRACK 4 - SESSION 2

A Collection of Lessons Learned Based on COVID-19

When:
Tuesday, March 30, 2021
4:15 p.m – 5:00 p.m. EST

Speaker:
Monica Goldstein, Agility Recovery

An organization’s Business Continuity strategies and response capabilities may have forever changed due to the lessons we continue to learn through the COVID-19 pandemic. The success of an organization’s Business Continuity Management program can be measured by the details managed throughout the Business Continuity lifecycle. COVID-19 has changed the way organizations will do business from this point forward and as such we need to consider how this affects our Plans and Programs. In this session we will examine the BCM lifecycle to determine what worked and possible updates that may need to be considered such as determining new or different risks, exercise scenarios, Plan assumptions and overall updates to your BCM framework.

About Monica Goldstein
Since 1995, Monica Goldstein’s experience in business continuity planning and software has been comprehensive. Monica recently joined Agility Recovery with its acquisition of RecoveryPlanner, a global leader in BCM software and consulting. Monica was one of the founders of RecoveryPlanner and prior to joining its Executive team in 2008 was a part of the Senior Management team for CAPS Centers, an alternate site and BCM consulting company. Throughout her time with RecoveryPlanner and CAPS she consulted on a variety of BCM projects for a wide range of enterprise organizations and financial institutions, including implementing Business Impact Analysis (BIA), Business Continuity Plan development and Tabletop Exercises.

Speaker Spotlight

BREAKOUT TRACK 4 - SESSION 3

Cyber Response: Anticipating Your Business Response to a Crisis

When:
Tuesday, March 30, 2021
4:15 p.m – 5:00 p.m. EST

Speaker:
Mark Hoffman, Anesis Consulting Group, Inc.

For years, companies have treated cybersecurity as a risk that IT could solve alone. Those days are gone. Beyond IT, organizations need to add crisis management and business continuity disciplines to their cyber response protocols.

This session will examine how organizations can benefit from anticipating critical components of their response protocol including – key decisions that will need to be made, communications requirements, navigating the privacy and legal landscape, cyber insurance requirements and risk assessments that utilize BCM data to support their response.

I will layout an approach to building an effective cyber response plan that guides their Crisis Management Team through the decision making process, prepares their customer facing employees for tough questions, enables them to communicate well during the crisis and builds a solid relationship with their cyber insurance provider.

We will discuss likely decisions that will need to be made and how to prepare the Crisis Management Team for making those decisions based on your organization’s core principles and values, rather than on the emotions of the moment.

When it comes to a data breach, time is money – quick, well-organized responses often end up costing less. So, if you invest in a sound data breach response plan now, you may find that it pays for itself several times over in the years ahead.

About Mark Hoffman
Mark Hoffman, senior business continuity & crisis management consultant with more than 20 years experience building mature BCM Programs with global impact. Specialize in new program development, program maturity, cyber response and crisis management planning and exercising.

Speaker Spotlight

BREAKOUT TRACK 4 - SESSION 4

Using Continuity Planning to Enhance the Role of State/Local Government

When:
Tuesday, March 30, 2021
4:15 p.m – 5:00 p.m. EST

Speaker:
Avery Church, Fairfax County Government

The focus of business continuity has traditionally been on the private sector where there is a primal need to protect profits. Government entities has a similar need, but it is mostly focused on ensuring the delivery of services to the residents. The confluence is more intense than one would assume and can provide benefits to all parties.

My goal with this presentation is to detail the role of continuity planning in the most relatable entity that we all interact with – state/local government.

About Avery L. Church
Avery L. Church serves as the Continuity Program Manager for Fairfax County Government with more than 10 years of business continuity and continuity of government experience. He leads a team of more than 100 representatives from across Fairfax County Government to design, develop, implement, and maintain the county’s continuity capability.

For 6.5 years, he supported the Department of Energy’s Continuity Program Office, serving as the primary consultant and subject matter expert in the design, development, and execution of their continuity program. Additionally, Avery served as an emergency management consultant to the Department of Homeland Security, the Environmental Protection Agency, and the Pension Benefit Guaranty Corporation, all in Washington DC.

Avery holds a Bachelor of Arts degree in Political Science and a Bachelor of Arts degree in Homeland Security and Emergency Preparedness, both from the L. Douglas Wilder School of Government and Public Affairs at Virginia Commonwealth University. He is a certified Master Professional Continuity Practitioner through the Federal Emergency Management Agency.

Speaker Spotlight

BREAKOUT TRACK 4 - SESSION 5

Navigating Critical Communication in the New Workplace Landscape

When:
Tuesday, March 30, 2021
4:15 p.m – 5:00 p.m. EST

Speaker:
Todd Miller, Rave Mobile Safety

The workplace has been forever changed by the COVID-19 outbreak. Whether employees are operating remotely, transitioning back to the workplace or traveling to and from different locations, keeping everyone protected and informed is more crucial than ever. How can those in charge of employee safety evolve their critical communication strategy to account for these new factors?

This session will explore the roadblocks and unexpected communication challenges that may arise during emergencies like severe weather, an active assailant or a long-term crisis such as the coronavirus. Rave Mobile Safety’s Todd Miller will share the strategies and solutions businesses need to proactively address common communication and safety gaps. Attendees will learn best practices to ensure every employee is safe and informed, regardless of their location.

About Todd Miller
Todd Miller manages all strategic programs at Rave Mobile Safety. Prior to joining Rave, Todd managed the self-service consulting Practice at Oracle where he was responsible for the delivery of customized software solutions for clients in North America, supporting millions of users.

BREAKOUT TRACK 4 - SESSION 6

Every Second Counts

When:
Tuesday, March 30, 2021
4:15 p.m – 5:00 p.m. EST

Speaker:
Allan Bullock, BlackBerry

During a critical event, every second counts when trying to reach your audience quickly and securely. In this session, we will share how to harness limited resources with intelligent technology and one platform to prepare for, respond from and recover from critical events to ensure safety, accountability and continuity of operations.

About Allan Bullock
Allan Bullock is a Critical Communication Specialist with 15 years’ experience working in the communications industry, working with customers from both private and public sectors including Central Government, Blue Light, Security Services and financial organizations. He currently works across EMEA helping customers understand how Critical Event Management and Crisis Communications fits in to their business, and how it can work with Business Continuity Planning to improve communications using the latest technologies.

BREAKOUT TRACK 4 - SESSION 7

Your Operational Resilience Program and the Impact of Impending Regulations

When:
Tuesday, March 30, 2021
4:15 p.m – 5:00 p.m. EST

Speaker:
Michael Rasmussen, SAI Global

Attend SAI Global’s Q&A featuring Michael Rasmussen from GRC 20/20, as we discuss:

  • What are the fundamental requirements of these emerging regulations?
  • Operationally how can I prepare my organization to implement them?
  • Do the new guidelines make BCM and operational resilience a regulatory requirement?
  • How can I work the new regulations into my GRC program and demonstrate compliance?
  • What tangible steps can organizations put in place to ensure critical operations remain functional in a crisis?

About Michael Rasmussen
Michael Rasmussen (GRC 20/20) is an internationally recognized pundit on governance, risk management, and compliance (GRC) – with specific expertise on the topics of enterprise GRC, GRC technology, corporate compliance, business continuity, operational resilience, and policy management. With 27+ years of experience, Michael helps organizations improve GRC processes, design and implement GRC architecture, and select technologies that are effective, efficient, and agile. Michael is partnering with SAI Global for DRJ Virtual Spring 2021.