Breakout Track 4

Tuesday, March 30, 2021, 4:15 p.m - 5:00 p.m. EST

BREAKOUT TRACK 4 - SESSION 1

An Operational Business Resilience Ecosystem

When:
Tuesday, March 30, 2021
4:15 p.m – 5:00 p.m. EST

Speakers:
Roger Stearns, Philips
Rob van den Eijnden, Philips

The next risk is just around the corner even while your still managing the current crisis.
 
One company’s journey to develop and deploy a global business continuity program and how it has evolved into an operational business resilience ecosystem. Using an integrated and collaborative approach to break down silos to achieve real time insights for better informed decision making. This presentation will provide practical insights, examples and learnings of the companies journey.

About Roger Stearns
Roger Stearns is a certified FBCI, CBCP member. He’s worked in a variety of BCM & Risk roles and industries for over 30+ year. Roger currently works for Philips as a Sr. Global Business Continuity Manager.

About Rob van den Eijnden
Rob van den Eijnden is certified with FBCI | CISA | CRISC | ISO22301LA and is the Global Business Continuity & Resilience Leader for Philips Royal.

BREAKOUT TRACK 4 - SESSION 2

A Collection of Lessons Learned Based on COVID-19

When:
Tuesday, March 30, 2021
4:15 p.m – 5:00 p.m. EST

Speaker:
Monica Goldstein, RecoveryPlanner

An organization’s Business Continuity strategies and response capabilities may have forever changed due to the lessons we continue to learn through the COVID-19 pandemic. The success of an organization’s Business Continuity Management program can be measured by the details managed throughout the Business Continuity lifecycle. COVID-19 has changed the way organizations will do business from this point forward and as such we need to consider how this affects our Plans and Programs. In this session we will examine the BCM lifecycle to determine what worked and possible updates that may need to be considered such as determining new or different risks, exercise scenarios, Plan assumptions and overall updates to your BCM framework.

About Monica Goldstein
Since 1995, Monica Goldstein’s experience in business continuity planning and executive management within Business Continuity organizations has been comprehensive. Currently, she is a co-founder and CEO of RecoveryPlanner, a company providing BCM professional services and the all-in-one, cloud-based Business Continuity Management system, RPX.
From 1995 through mid-2008, Monica was part of the Executive Team as well as the Consulting Group for the CAPS Centers, an alternate site and BCM consulting company. As a BCM consultant, Monica led and participated in a variety of BCM projects and exercises. Monica still makes it a point “to be in the field” and participate in consulting projects, as well as provide sessions like this and develop content on Business Continuity.

BREAKOUT TRACK 4 - SESSION 3

Cyber Response: Anticipating Your Business Response to a Crisis

When:
Tuesday, March 30, 2021
4:15 p.m – 5:00 p.m. EST

Speaker:
Mark Hoffman, Anesis Consulting Group, Inc.

For years, companies have treated cybersecurity as a risk that IT could solve alone. Those days are gone. Beyond IT, organizations need to add crisis management and business continuity disciplines to their cyber response protocols.

This session will examine how organizations can benefit from anticipating critical components of their response protocol including – key decisions that will need to be made, communications requirements, navigating the privacy and legal landscape, cyber insurance requirements and risk assessments that utilize BCM data to support their response.

I will layout an approach to building an effective cyber response plan that guides their Crisis Management Team through the decision making process, prepares their customer facing employees for tough questions, enables them to communicate well during the crisis and builds a solid relationship with their cyber insurance provider.

We will discuss likely decisions that will need to be made and how to prepare the Crisis Management Team for making those decisions based on your organization’s core principles and values, rather than on the emotions of the moment.

When it comes to a data breach, time is money – quick, well-organized responses often end up costing less. So, if you invest in a sound data breach response plan now, you may find that it pays for itself several times over in the years ahead.

About Mark Hoffman
Mark Hoffman, senior business continuity & crisis management consultant with more than 20 years experience building mature BCM Programs with global impact. Specialize in new program development, program maturity, cyber response and crisis management planning and exercising.

BREAKOUT TRACK 4 - SESSION 4

Using Continuity Planning to Enhance the Role of State/Local Government

When:
Tuesday, March 30, 2021
4:15 p.m – 5:00 p.m. EST

Speaker:
Avery Church, Fairfax County Government

The focus of business continuity has traditionally been on the private sector where there is a primal need to protect profits. Government entities has a similar need, but it is mostly focused on ensuring the delivery of services to the residents. The confluence is more intense than one would assume and can provide benefits to all parties.

My goal with this presentation is to detail the role of continuity planning in the most relatable entity that we all interact with – state/local government.

About Avery L. Church
Avery L. Church serves as the Continuity Program Manager for Fairfax County Government with more than 10 years of business continuity and continuity of government experience. He leads a team of more than 100 representatives from across Fairfax County Government to design, develop, implement, and maintain the county’s continuity capability.

For 6.5 years, he supported the Department of Energy’s Continuity Program Office, serving as the primary consultant and subject matter expert in the design, development, and execution of their continuity program. Additionally, Avery served as an emergency management consultant to the Department of Homeland Security, the Environmental Protection Agency, and the Pension Benefit Guaranty Corporation, all in Washington DC.

Avery holds a Bachelor of Arts degree in Political Science and a Bachelor of Arts degree in Homeland Security and Emergency Preparedness, both from the L. Douglas Wilder School of Government and Public Affairs at Virginia Commonwealth University. He is a certified Master Professional Continuity Practitioner through the Federal Emergency Management Agency.

BREAKOUT TRACK 4 - SESSION 5

Navigating Critical Communication in the New Workplace Landscape

When:
Tuesday, March 30, 2021
4:15 p.m – 5:00 p.m. EST

Speaker:
Kyle Grasso, Rave Mobile Safety

The workplace has been forever changed by the COVID-19 outbreak. Whether employees are operating remotely, transitioning back to the workplace or traveling to and from different locations, keeping everyone protected and informed is more crucial than ever. How can those in charge of employee safety evolve their critical communication strategy to account for these new factors?

This session will explore the roadblocks and unexpected communication challenges that may arise during emergencies like severe weather, an active assailant or a long-term crisis such as the coronavirus. Rave Mobile Safety’s Kyle Grasso will share the strategies and solutions businesses need to proactively address common communication and safety gaps. Attendees will learn best practices to ensure every employee is safe and informed, regardless of their location.

About Kyle Grasso
Kyle Grasso is a Senior Enterprise Account Executive for Rave Mobile Safety, helping organizations from Maine to Florida streamline employee communications. Kyle is passionate about empowering organizations large and small to improve safety and operational efficiency through communication and collaboration.

BREAKOUT TRACK 4 - SESSION 6

TBD

When:
Tuesday, March 30, 2021
4:15 p.m – 5:00 p.m. EST

BREAKOUT TRACK 4 - SESSION 7

TBD

When:
Tuesday, March 30, 2021
4:15 p.m – 5:00 p.m. EST