Workshops Track 1

Monday, March 29, 2021, 10:00 a.m - 10:45 a.m. EST


Are You Ready for a Massive Ransomware Attack at Your Organization? You Need a Cyber Exercise to Find Out!

Monday, March 29, 2021
10:00 a.m – 10:45 a.m. EST

Regina Phelps, EMS Solutions Inc.

Ransomware is likely one of the greatest cyber threats of our lifetime. Have you had a ransomware attack yet? If not, consider yourself lucky! Many major organizations have had systems locked up for weeks and months and have paid out large amounts of money. With many working at home, this threat is even more significant. Experts all agree on one thing…it is simply a matter of when and not if it will happen.

Few companies have serious plans for how they will respond to the impact of a ransomware attack – and even fewer stress test those plans. How can you prepare for the impact of a ransomware attack? Conduct a cyber exercise! Such exercises force real-time situation analysis and decision-making and clearly demonstrate what you need in place in order to cope with the loss of technology.

Attend this session and learn how to go about developing a realistic cyber exercise that will challenge the Executives, Crisis Management Team, the technology staff and the business units.

Topics Covered:

  • What a cyber exercise is – and what it isn’t
  • Ransomware design principles
  • What happens in a ransomware attack?
  • Eight critical elements that make a cyber exercise work

About Regina Phelps
Regina Phelps is an internationally recognized thought leader in the field of emergency management, pandemic and contingency planning. Since 1982, she has provided consultation, training and speaking services to clients on five continents.

Speaker Spotlight


The Extraordinary Practitioner

Monday, March 29, 2021
10:00 a.m – 10:45 a.m. EST

Phil Lambert, Ripcord Solutions

Every organization requires practitioners to be property trained, and sufficiently motivated to execute the planning process and to promote the value to day-to-day operations.

Researching information on BC strategy is relatively easy. Yet, a plethora of BC books and recommendations has created a complex and contradictory array of choices for those who are desperate to do a great job. Conventional standards and legacy strategies worked well in the business world of yesterday, yet no one is telling you what it takes to be successful has changed. With the virus behind us, the world demands that we develop new skills, competencies and traits that will produce the results we want and are needed.
The DRJ Academy’s BC Primer course is all about providing a modern-day framework for those planners who are just starting out and for those whose activities are not producing the best results. We’ll show you how to make small shifts in activities that will make a seismic difference in your results.

The DRJ Academy BC Primer course is a turnkey Business Continuity basics course as it should be agile, smart, systematic, practical, and functional. The DRJ Academy BC Primer course represents a breakthrough in the design, approach, and delivery of a BC Program. The methodology of planning is like no other in the world. Simplicity at its fineness.

DRJ Academy has partnered with Ripcord Academy in the design, development and publishing of this course. Ripcord is the industry leader in providing eLearning training to the continuity industry.

About Phil Lambert
Phil Lambert is a visionary, game changer, and challenges outdated program strategies that no longer produce the outcomes we set out to achieve. Phil is an expert in the contingency planning field with over 25 years of experience. He has proven success in the design, development, and implementation of an enterprise wide continuity program based on an organization’s risk appetite, aligned with their culture, and produces the outcomes senior leaders ask for.

Phil is a well-respected program strategist and architect who has perfected the BC Program current state assessment. This assessment includes a future state vision and a road map to ensure success getting there. He often advises his peers and enjoys the challenge of launching a new program, strengthening a deficient program, or restoring a broken program.

Phil has held leadership positions at two Fortune 300 companies. He was a lead strategist in the design and implementation of the Rapid Continuity Program. He has a reputation for highly effective innovative solutions, taking the complex and simplifying it, and to ensure that what is essential remains by minimizing the time and effort to implement a program.


Start to Implement BCOS Next Week

Monday, March 29, 2021
10:00 a.m – 10:45 a.m. EST

Brian Zawada, Castellan Solutions
Michael Bratton, Castellan Solutions

Every business continuity program struggles at some point with lack of focus and a lack of engagement. These challenges exist for both robust, mature programs, as well as for programs in their first year of implementation. To help solve for focus and engagement issues, Castellan developed the Business Continuity Operating System (BCOS) – our proven process for driving business continuity and operational resilience success.

BCOS focuses on strengthening the seven core elements that differentiate a high-performing program from an under-performing one. Leveraging this framework enables business continuity leaders to answer “yes!” to the following statements:

  1. I am empowered to make my organization operationally resilient
  2. I have the resources needed to protect the organization aligned to management’s expectations
  3. I am challenged to grow personally and mature the program
  4. I enjoy my work

Attend this workshop to learn about the BCOS, why it’s essential to your personal and professional success, and the core tools used to achieve focus and engagement. During this workshop, we will work through three essential tools so you can start implementing the BCOS next week when you return to the office.

About Brian Zawada
Brian Zawada is the Chief Operating Officer for Castellan Solutions, the largest, global provider of business continuity consulting, software, managed services, and staffing. Brian has more than 25 years of experience managing and building world-class, global business continuity programs that help organizations achieve and sustain the right level of resilience.

Outside of his work with Castellan and its clients, Brian previously served as the Head of the United States Delegation to ISO Technical Committee 223, the authors of ISO 22301. Brian contributed to ISO 22301 and led the project team that created ISO 22317, the business impact analysis standard, and ISO 22331, the business continuity strategy determination standard.

Brian is a frequent author and speaker, currently serving on the Editorial Advisory Board of Continuity Insights magazine. Brian previously served as the Business Continuity Institute US Chapter Board President and as the President of the Northern Ohio Chapter of the Association of Contingency Planners. Brian is certified as a Fellow of the Business Continuity Institute.

About Michael Bratton
Michael Bratton is the Business Continuity Consulting Practice Leader for Castellan Solutions, the largest, global provider of business continuity consulting, software, managed services, and staffing.

Over the past eight years, Michael has consulted with a diverse range of clients spanning numerous industry verticals and sizes. He specializes in translating organizational requirements into business continuity strategies and frameworks that help organizations effectively respond to disruptions. Michael has worked with numerous organizations to implement new programs, but also has a long-standing base of clients where he continues to serve as an active and trusted advisor, including during disruptions.

Michael is a frequent author and speaker and has served as a panelist at multiple conferences. Prior to joining Castellan, Michael was a communications officer in the US Army and led a number of IT-related projects that included IT disaster recovery initiatives.


Successful Drills and Exercises: Here's How!

Monday, March 29, 2021
10:00 a.m – 10:45 a.m. EST

Dr. Steven B. Goldman, MIT
Sandra Galletti, Tidona Comunicazione (Italy) / MIT

The DRJ attendee favorite and our longest running workshop! Successful business resilience and disaster recovery takes more than a plan: it requires realistic testing and validation. This workshop is where you learn how! Do your exercises provide as close- to-real situations as possible? Are your response teams challenged properly? What do others do? How can you improve? During this hands-on workshop, you will learn how to develop and conduct your successful drill/exercise. Students will master:

  • Steve’s Exercise Planning Checklist
  • The company politics of drills and exercises
  • Why drills/exercises are important
  • Types of drills/exercises
  • Elements of a successful exercise
  • Scope, objectives, and extent of play
  • 101 scenario ideas you can use
  • Making it real
  • Effectively conduct and critique PLUS keep your job!
  • Leveraging an exercise for future gain
  • SPECIAL! COVID-19 lessons learned for drills/exercises
  • SPECIAL SPECIAL! Conduct a successful multi-layer exercise using Zoom!

With their lively styles and real-life examples, Dr. Goldman and Ms. Galletti will lead the class through interactive discussions of successful exercise development and conduct. Don’t miss it!

About Dr. Steven B. Goldman
Dr. Steven B. Goldman is an internationally recognized expert and consultant in Business Resiliency, Crisis Management, Risk/Crisis Communications, Pandemic Preparation/Response, and Crisis Leadership. He has over 35 years’ experience in the various aspects of these disciplines, including program management, plan development, training at all levels, all types of drills and exercises, and response strategies. His background is comprehensive yet unique in that he has been a professional engineer, corporate spokesperson, manager of media relations, business continuity planner, crisis responder, consultant, and a Fortune 500 Company’s Global Business Continuity Program Manager. Steve has published many articles and conducts several seminars annually on the various aspects of Business Continuity, Crisis Management, Pandemic Response, Crisis Leadership, and Crisis Communications.

Dr. Goldman is also the Director of Crisis Courses for Professional Education at MIT. He co-directs and lectures at the Crisis Management & Business Resiliency and Advanced Business Resiliency courses offered annually at MIT.

Dr. Steve has been associated with DRJ for over 25 years! He is a favored workshop/session speaker. Dr. Steve has lectured twice a year for most of those years, mainly providing DRJ attendees with expertise on how to develop and conduct successful exercises. He has also given seminars and workshops on how to deal with consultants, crisis communications, BC program leadership, and has conducted several DRJ “Mock exercises.”

About Sandra Galletti
Sandra Galletti is the Head of Operations at Tidona Comunicazione in Milan, Italy. She is responsible for Continuing Legal Education Programs for banks and financial institutions operating in Italy. Since 2009 she has been responsible for the “Banking Law Forum” held annually at the Italian Stock Exchange in Milan, attended by Italy’s top banking executives and CEOs. She has coordinated several live virtual events in the banking and financial industry as well as in Crisis Management and Business Continuity. She is also Assistant Director of Crisis Management Courses, Professional Education Department, MIT.