Workshops Track 2

Wednesday, March 31, 2021, 10:00 a.m. - 10:45 a.m. EST


Active Shooter – Lessons Learned From an Actual Event

Wednesday, March 31, 2021
10:00 a.m – 10:45 a.m. EST

Ron LaPedis, Seacliff Partners International, LLC

You just got a “shots fired” call from an organization within your jurisdiction. When the first responders arrive, will they be going in blind? Will they have to shoot their way through locked doors because no one knows where the keys are? Are there hazardous chemicals, processes, or areas that they need to stay away from? What about private armed security? This session will be used to share the best practices of a business continuity professional with LEOs and will discuss what was learned from the May 2018 YouTube shooting.

This course will discuss how private industry approaches active shooter training, will present several ideas for how LE can work with private industry before an event to ensure safety of both employees and officers, and will detail what went right and lessons learned from the May, 2018 YouTube shooter incident.

About Ron LaPedis
Ron LaPedis, FBCI, has more than 25 years of business continuity and information security experience as an implementer and trainer. Ron also has extensive training and experience in emergency response and active shooter training.


How to Conduct Dynamic Virtual Tabletop Exercises - Seizing the Opportunity of More Interactive and Feel-Real Simulation to Assess and Boost the True State of Readiness of Your Program

Wednesday, March 31, 2021
10:00 a.m – 10:45 a.m. EST

Marie-Helene Primeau, Premier Continuum Inc.

We believe that organizations that perform regular exercises have been proven to be the fittest to recover after a crisis. As practitioners, we might daydream that each participant invited to our tabletop exercise will be thrilled to test his or her skills during a simulation that will be a company-wide echoing success. The results are too often disappointing.

Strong from her field-oriented approach reflecting over 17 years of experience in supporting organizations, Marie has overseen lots of simulations and exercises, onsite and virtually, with numerous clients from various industries and with up to 50 participants. She is considered an expert. Having worked with hundreds of executives and senior managers, Marie is known for her presentation skills, interactive training approach and her proven methodologies.

Throughout this workshop and using field examples, Marie will share strategies and tips on how to make tabletop exercises dynamic and fun while meeting set objectives. In the context of COVID-19, performing exercises is as relevant as ever. Interactive and collaborative remotely-work tools and the greater availability of participants who have become more agile with such tools, sets the table for large-scaled table-top exercises if performed adequately. Yes, it is doubled and this presentation will show you how.

Learning Objectives

  • Identify key success factors for tabletop exercises
  • Address how exercises need to be planned and delivered in a different and most optimal way in a virtual world
  • Experience tools making exercises more dynamic
  • Exchange with fellows practitioners about best practices and lessons learned.

About Marie-Helene Primeau
Marie-Helene Primeau is the Executive Vice-President of Premier Continuum. She is an expert-consultant, with over 17 years of experience in supporting public and private organizations in setting up, exercising, maintaining, and evaluating their business continuity program. Marie-Hélène is very hands-on with her clients, bringing value on all three levels – strategic, operational, and tactical. Over her career, she been involved at each step of the BCM cycle and with a broad spectrum of clients such as Alliance Bernstein, Vancity Bank, VIA Rail, Intact Insurance, Desjardins, iA Financial Group, the Government of Canada, British American Tobacco and many others.

Marie-Hélène has overseen plenty of simulations and exercises, onsite and virtually, with numerous clients from various industry and is considered an expert at it. Having worked with hundreds of executives and senior managers, Marie-Hélène is known for her presentation skills, interactive training approach and her proven methodologies. Her professionalism and dedication to her work always lead to deliverables of superior quality in accordance with industry best practices.

Marie-Hélène is also an approved instructor of the Business Continuity Institute. She has trained hundreds of professionals around the world on topics related to business continuity and organizational resilience. She is the volunteer President of BCI Canada Chapter and she has been a member of the ISO Technical Committee 292 on societal security. She is a sought-after speaker at conferences such as BCI World, Conference Board of Canada, CI Education Month, DRJ, Continuity Insights and more.


Will You Be the Next Headline?

Wednesday, March 31, 2021
10:00 a.m – 10:45 a.m. EST

Linda Hanwacker, The LSH Group

It is not uncommon to see companies make the big headlines about their data being breached. They’re new stories daily. Our trusted models are targeted using unsecure network protocols, hidden malware, and updates to name a few. In 2019, headlines read “Hospital System Halts Admissions Amid Malware Attacks”, “Third-Party Service Provider Security Incident”, “Ransomware Attack Cost City Millions”, “Hacker Steals Sensitive Details of Fragrance without leaving a Whiff of Smell”. This fun interactive session will discuss credible types of threats that should be part of your organization’s risk assessment to determine what risks you face on a daily basis. Participants in this interactive workshop will be part of a fictional organization to play this game that will challenge teams to prioritize key security initiatives for our ever changing threats and risks that will have a negative impact. Types of initiatives in this game include “Two factor authentication”, “Build industry relationships”, “Endpoint protection”, “Identification and access management”, “Incident Response Program”, “Vendor Management”, “Physical Security”, “Patching”, “Penetration Testing”, etc., and of course there is always a chance of negative impacts based on the choices made. Can your team prevent your organization from becoming tomorrow’s big headline? How will your team score, risk to resilience? Management Systems, this approach provides access and safety during a pandemic and to floods, fires and storms. It also makes these records searchable and shareable. When selecting a solution, it is important to consider access, cost, risks, retention & productivity. Take your paper records from risk to resilience.

About Linda Hanwacker
Linda Hanwacker is a subject matter expert, speaker, author and CEO/Founder of The LSH Group a professional consultancy specializing in BC/DR, COOP, Emergency & Crisis Mmgt. , Winner – BCI Business Continuity & Resiliency Consultant of the Americas.


Controlled Chaos-Training for Flexibility

Wednesday, March 31, 2021
10:00 a.m – 10:45 a.m. EST

Andrew Ziegler, Tempest Risk Management
Christy Ziegler, Tempest Risk Management

No plan survives first contact with reality.

Business continuity plans rarely work exactly as they are supposed to. A solid plan will give you access to the tools and information you need to effectively navigate a business disruption. But if you do not use those tools or that information effectively, then they are a waste of time. Flexibility, creativity and adaptability are critical ‘abilities’ for business continuity response teams and leaders. In this session, we will discuss how to train for those abilities through workshops, exercises and table-top exercises to always expect the unexpected and think/act outside of the box in a controlled and thoughtful manner.

This session will require audience participation in engaging and fun group exercises designed to stimulate creativity and use seemingly unrelated resources to solve complex problems.

About Andrew Ziegler
Andrew Ziegler has worked for large corporations specializing in risk management, business continuity and technology controls for 25 years. Andy is also a 17 year active first responder and serves on the board of directors of multiple community organizations.

About Christy Ziegler
Christy Ziegler is an Emmy Award winning director and corporate training specialist for Tempest Risk Management. Christy has 7 years of experience designing and facilitating training for one of the nations largest financial institutions.