Role of IT Service Management in Cyber Resiliency
Wed, Jun 9, 2021 2:00 PM – 3:00 PM EDT
In the last year and a half, the number of IT Outages have increased, and Business Operations have been heavily impacted. According to Ponemon Institute, average cost of IT downtime is $9000 per minute. Robust IT operations have become a necessity with majority of workforce moving to a remote working model.
Thus, a resilient IT system can turn into a competitive advantage in the current scenario. Join us on June 9th, 2021, as Bill Reese, Product Marketing Director at Everbridge discusses:
- The 3 key factors which make a resilient IT system.
- How to create modern integrated and standardized IT workflows
- The importance of streamlining Mean Time to Know (MTTK) to drastically reduce Mean Time to Repair (MTTR)