Modernizing Incident Response: How to Recover Faster From High-Impact Events
Wed, Sep 24, 2025 2:00 PM – 3:00 PM EDT
Incident response efforts are often slowed by outdated tools, scattered communication, and unclear task ownership—leading to missed steps, delayed decisions, and prolonged resolution. Many organizations are looking to modernize their incident response processes to drive better outcomes and ensure continuity across their businesses.
Join featured speaker Ryan Williams, Risk Manager, Business Continuity & Disaster Recovery at Zillow, as he shares practical strategies for effective incident response, drawn from real-world experiences in technology, defense, and his service in the U.S. Air Force.
Adding to Ryan’s perspective is Jeffrey Dean, Vice President of Global Security and Intelligence Operations at AlertMedia. Jeff brings over 35 years of experience in enterprise risk management, after serving in the U.S. Marine Corps as a Counterintelligence Officer. Together, Ryan and Jeff offer expert insights on how to master each step of the incident response lifecycle, from detection to resolution.
- Identify gaps in traditional incident response plans that often emerge after the initial event.
- Gain insight into how real-world emergencies can shape continuous improvement in incident response plans.
- Learn how to scale incident response capabilities with limited resources and bandwidth.
- Understand how to streamline communication and task ownership during incidents.
